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Customer Support Executive
Technotask Business Solutions Private Limited
Bhopal, Madhya Pradesh, India · Full Time
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- Experience
- Any
- Salary
- INR 17,000 – INR 17,000 / month
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Education
- 12th Pass
- Eligibility
- Candidates who have completed 12th standard and possess between zero to six months of experience are eligible. Applicants must be able to work six days a week during day shifts.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Technotask Business Solutions Private Limited invites applications for the position of Customer Care Executive. The selected candidate will engage with customers over calls, providing excellent service and resolving inquiries related to Business Process Outsourcing (BPO). This role includes a competitive fixed monthly compensation of ₹17,000 along with prospects for professional advancement.
Key Duties and Responsibilities
- Respond to customer calls with professionalism and promptness.
- Efficiently resolve customer issues, manage complaints, and address query concerns.
- Maintain detailed records of interactions and conduct timely follow-ups as necessary.
- Deliver accurate information to assist customers in resolving their problems.
- Strive to meet set performance objectives and collaborate with different departments for the resolution of complex challenges.
Candidate Qualifications and Work Conditions
- Minimum educational qualification is completion of 12th grade.
- Experience ranging from no prior background up to six months is acceptable.
- Applicants must be adept at handling inquiries, escalating difficult issues appropriately.
- Availability for a six-day work week within day shift hours is mandatory.