Customer Support Associate - Non-Voice Chat Support

About the Company

Sutherland is a prominent global leader specializing in business and digital transformation. With over 35 years of expertise, the company provides comprehensive solutions that combine domain knowledge, cutting-edge technology including AI and intelligent automation, and a dedicated workforce of 40,000 professionals. Sutherland serves a variety of sectors such as healthcare, insurance, banking and financial services, media, technology, travel, logistics, and retail, focusing on driving efficiency, growth, and exceptional client-customer experiences.

Job Opportunity

We are welcoming applications for the role of Customer Support Associate focusing on an international non-voice chat support process. This position involves engaging with global customers to provide excellent service in a professional environment.

Interview Details

• Interview Dates: July 10th to July 17th
• Time: 11:00 AM to 1:00 PM (IST)
• Location: Sutherland 'A1', Ground Floor, Gateway Office Parks, Perungalathur, Chennai

Please do not bring a laptop to the interview. Mention 'HR - Shakeer Campus' during your registration or interview.

Eligibility Criteria

• Candidates with excellent spoken English skills (mandatory)
• Freshers and individuals with up to six months of experience are encouraged to apply
• Immediate joiners preferred
• Preparedness to work rotational and night shifts with weekly offs
• Willingness to work from office location

Benefits

• One-way cab facility
• Transport allowance
• Professional training and continuous learning programs
• Opportunities for accelerated career advancement within a global organization

Important Notice

Sutherland does not request any payment, gifts, or favors as part of the hiring process. Any suspicious requests should be reported directly to the company’s helpdesk email.