Customer Support Agent (Collections)
Accra, Greater Accra Region, Ghana · Full Time
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- Experience
- Any
- Salary
- GHC 1,800 – GHC 2,000 / month
- Openings
- 1
- Posted
- 5 days ago
- Work mode
- In office
- Eligibility
- Candidates who live in Labadi or the surrounding environment and can work onsite in Accra are eligible to apply.
- Resume
- Required to apply
Where you'll work
Job description
Company Overview
Afriam International provides a broad mix of services, such as business consultancy, business process outsourcing, virtual business incubation, digital marketing, call center operations, e-commerce solutions, and news publishing. The company focuses on practical, innovative support that helps clients run their operations more effectively and aims to deliver value at a global level.
Role Summary
The organization is looking to add a Customer Support Agent focused on collections. This position is based onsite at Ako Adjei La Road in Accra.
Key Duties
- Respond to customer questions and handle inbound support needs.
- Follow up on outstanding payments and support collection activities.
- Provide a professional, helpful, and high-quality customer experience.
Candidate Profile
- Applicants should have strong technical or communication abilities, depending on the demands of the role.
- It is important to work effectively both on your own and as part of a team.
- A dependable, professional attitude is required.
- Prior relevant experience is preferred.
- Candidates must live in or near Labadi and the surrounding area.
Benefits
- Chances to grow professionally.
- Access to training and development support.
- A cooperative and encouraging workplace.
Application Note
Applicants should submit a CV only and not attach certificates. Please review the job details carefully before applying.