Customer Success & Sales Manager (US)

About the Role

We are seeking a customer-oriented sales expert to manage the entire client lifecycle—from converting qualified leads to facilitating successful onboarding and ongoing adoption. This position involves presenting compelling demonstrations of our offerings, negotiating business agreements, and establishing strong customer partnerships to foster long-term success.

Key Responsibilities

• Transform warm prospects into committed customers through consultative selling techniques.
• Conduct tailored product demonstrations that align with client business needs.
• Negotiate commercial terms and finalize agreements that benefit both parties.
• Oversee customer onboarding to ensure a smooth transition and encourage early adoption of services.
• Collaborate with internal departments to promote client retention, success, and account growth.

Qualifications and Experience

• Minimum of three years’ experience in B2B SaaS environments, covering roles such as Account Executive, Customer Success Manager or similar hybrid commercial positions.
• Demonstrated track record of managing the full sales cycle, including lead conversion and onboarding.
• Proficient in negotiation, delivering presentations, and managing stakeholders.
• Experience with workforce management, Employer of Record (EOR), or payroll-related products is strongly favored.
• Ability to work effectively in a remote setup with familiarity in CRM systems, video conferencing tools (e.g., Zoom), and modern sales software.

Compensation and Benefits

• Competitive fixed salary package.
• Commission scheme offering unlimited earning potential.
• Fully remote position allowing impactful contribution to a rapidly expanding SaaS organization.

Ideal Candidate Profile

The ideal candidate will be a goal-oriented relationship creator who blends commercial insight with a customer-centric approach to accelerate revenue generation and ensure enduring client satisfaction.