- Experience
- Any
- Salary
- USD 25 – USD 30 / hour
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Education
- Bachelor's
- Eligibility
- Applicants must be located in New Zealand. Candidates with a background in Customer Success, Communications, Journalism, writing, editing, or content development are suitable, with a Bachelor’s degree preferred but not required.
- Resume
- Required to apply
Job description
About the role
This position is for an experienced Customer Success Manager who can contribute to training AI systems. The work involves tracking how chatbots perform, reviewing the reasoning behind their responses, and identifying issues to help improve model quality.
The role calls for a very strong background in writing, editing, and content creation. A related academic or professional background in Communications or Journalism is also relevant.
What you can expect
- Select the projects you want to take on and decide when you work.
- Work independently on your own computer, from wherever you feel comfortable at home.
- Hourly project pay begins at $25-$30+ per hour, and some projects may include bonus compensation.
Responsibilities
- Assign writing and editing tasks to AI chatbots and assess the results they produce.
- Review AI model output for accuracy and overall quality of performance.
Qualifications
- Native-level or bilingual fluency in English.
- Strong attention to detail.
- Excellent command of grammar, style, and brand voice.
- A Bachelor’s degree that is current, in progress, or completed is preferred, though not mandatory.
Additional information
Payment is processed through PayPal, and any currency conversion from USD will be handled by PayPal. No payment of any kind will ever be requested from applicants. This opportunity is open only to candidates based in New Zealand. The arrangement is an independent contractor engagement.