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Customer Success Manager
Pune, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 50,000 – INR 80,000 / year
- Openings
- 1
- Posted
- 3 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Any graduate is eligible to apply for this position.
- Resume
- Required to apply
Where you'll work
Job description
About the Company
NutriOrg is an Ayurveda and Organic FMCG brand operating in both E-Commerce and retail sectors, focused on delivering natural health products.
Job Responsibilities
- Oversee customer success initiatives by ensuring smooth onboarding, resolving customer issues swiftly, and promoting client retention through proactive communication.
- Supervise and guide a team of customer support staff to maintain a high standard of service delivery.
- Establish and nurture strong relationships with significant clients to accurately identify their requirements and preferences.
- Continuously seek and implement process enhancements to improve the overall customer engagement experience.