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Customer Service Representative - IDFC Bank
Mumbai, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 15,000 – INR 28,000 / month
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
This role involves managing inbound and outbound communications with customers, offering assistance related to banking products, account inquiries, and service requests. The candidate will work to resolve customer concerns with a dedicated customer-first mindset, ensuring all interactions are recorded accurately while upholding high-quality standards. Meeting key performance indicators such as productivity and customer satisfaction is critical.
Benefits
- Competitive fixed monthly salary
- Unlimited performance-based incentives
- Comprehensive training and support from day one
- Opportunities for career advancement within the banking sector
- Exposure to a professional and supportive work culture
- Weekly day off and paid leave entitlements
Skills
Work styles they’re looking for
Attention to Detail
Customer Communication
Customer Focus
Reliability
Professionalism
Performance Target Achievement