Job description

Role overview

RG&T Solutions is hiring a committed Customer Service Representative to support customers remotely while based in Frisco, Texas. This position is suited to someone who enjoys helping people, handling service requests, and contributing to a positive customer experience from a work-from-home setting.

What you will do

Handle customer questions and requests through phone, email, and chat with professionalism and promptness.
Support customers with order handling, account-related tasks, and basic troubleshooting.
Work to resolve issues quickly while keeping customer satisfaction high.
Record every customer interaction accurately in the CRM system.
Partner with teammates to strengthen service workflows and help the team meet its targets.

Skills and qualities

The ideal candidate should bring strong communication skills, a solution-oriented mindset, flexibility, and a genuine focus on customer care.

Compensation and benefits

This role offers an annual salary in the range of $50,000 to $60,000. Benefits include flexible scheduling, health insurance options, paid time off, and chances to build professionally.

Work arrangement

This is a remote role with a home-based working setup, connected to Frisco, Texas.