Customer Service Manager - Freelance Opportunity in Dubai (Full-Time/Part-Time, On-site/Off-site)
Dubai, United Arab Emirates · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Experienced professionals across customer service, sales, business development, HR, hospitality, banking, administration, or relationship management sectors are invited to apply. Participants must possess appropriate personal technology (laptop and smartphone) and, if onsite, a valid Let’swork subs…
- Resume
- Required to apply
Where you'll work
Job description
About the Role
MiddleMan Dubai invites experienced professionals to join as Freelance Customer Service Managers to contribute towards building and nurturing trusted relationships that drive sustainable growth in Dubai's evolving business landscape. This role responds to significant global shifts including digital transformation, AI, and changing customer demands, shifting customer relationship management from a mere support function to a strategic growth enabler.
Key Responsibilities
- Cultivate and maintain relationships with potential clients and business stakeholders.
- Manage communications and organize professional meetings.
- Assist in customer relationship management and stakeholder engagement.
- Support business development and commercial initiatives.
- Represent MiddleMan Dubai with professionalism, integrity, and accountability.
Candidate Profile
- Experience in customer service, sales, business development, human resources, hospitality, banking, administration, or relationship management.
- Excellent communication and interpersonal skills with a customer-centric approach.
- Strong integrity, reliability, and accountability.
- Organizational and execution skills with a proactive attitude towards continuous improvement.
Programme Details & Benefits
- Flexible engagement options: full-time or part-time, on-site or remote participation.
- Performance-based incentives rewarding measurable contributions.
- Company-provided business SIM card.
- Structured training and mentoring provided.
- Marketing, business development, and administrative support.
- Opportunity to interact with entrepreneurs, investors, strategic partners, and business leaders.
Participant Requirements
- Possession of a personal laptop and a smartphone compatible with WhatsApp Business.
- For on-site participants, a valid Let'swork subscription is required.
Additional Information
This is not a traditional employment offer but participation in a Professional Mutual Alignment Programme designed to assess mutual compatibility and foster long-term strategic collaborations through proven performance. Compensation is individually negotiated based on experience, competency, impact, and alignment with MiddleMan Dubai’s mission, with pathways for growth based on measurable performance.
Our Mission
MiddleMan Dubai is dedicated to strengthening Dubai’s business ecosystem by enabling fundamentally strong businesses to access strategic partnerships, talent, business capabilities, and sustainable growth opportunities.