Customer Service Executive
Shining Stars Institution & travels
Noida, Uttar Pradesh, India · Full Time
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- Experience
- Any
- Salary
- INR 200,000 – INR 250,000 / year
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Graduation is not mandatory for this position. Freshers and experienced candidates are both eligible.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Shining Stars Institution & travels is looking for energetic, clear-speaking, and target-oriented people to join its customer service team in Kolkata and Noida. This opportunity is designed for candidates who want to grow in a client-facing support role.
Role Overview
The position is for a Customer Service Executive based in Noida, India, with openings also mentioned for Kolkata.
Compensation
The salary details shared for this role are:
- Kolkata: INR 15,000 CTC per month
- Noida: INR 21,000 CTC per month
Working Schedule
- 6 working days each week
Responsibilities
- Respond to customer questions and concerns through voice, chat, or email.
- Provide helpful support and work toward quick resolution of customer issues.
- Keep accurate logs and records of all customer interactions.
- Deliver a positive service experience while following quality expectations.
Requirements
- Strong verbal and written communication skills.
- A customer-first mindset and a service-oriented approach.
- Basic computer literacy.
- Both freshers and candidates with prior experience can apply.
Eligibility
Graduation is not mandatory for this position.
Application Note
Interested candidates were asked to share their updated resume. A contact number was provided for follow-up.