Customer Service Executive (Email & Chat Support) - Kotak Mahindra Bank
Thane, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 250,000 – INR 450,000 / year
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Any graduate can apply.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Kotak Mahindra Bank is seeking Customer Service Executives to manage customer inquiries primarily through email and chat communication channels. This position involves addressing and resolving customer issues, delivering precise information, and supporting a seamless banking experience for clients.
Eligibility and Requirements
- Minimum educational qualification: Any graduate degree
- Applicable to both fresh graduates and experienced individuals
- Age range: 20 to 30 years
- Open to all genders
- Proficient English communication skills, both written and spoken
Work Schedule
- Rotational shifts between 7:00 AM and 8:00 PM
- Shift length of 9 hours including breaks
- Approximately 8 rotating days off each month
- Availability required on weekends and holidays as per scheduling
Compensation
Salary is up to INR 450,000 per annum and will be determined based on interview performance.
Application Process
Candidates interested in this position can apply by contacting HR Siddhi via WhatsApp at 7030023416 for scheduling interviews.
Minimum education
Bachelor's Degree
Industry
Banking