Customer Service Associate - Waiter/Waitress

About the role

At Grand Hyatt Gurgaon, this position focuses on delivering a high standard of food and beverage service while maintaining a reliable, polished guest experience. The role calls for someone who can work with consistency, professionalism, and flexibility to help ensure guest satisfaction in every interaction.

Key responsibilities

You will be expected to support guests in the assigned area of work by serving food and beverages with courtesy and efficiency. The job centers on providing attentive service, adapting to guest needs, and helping create a smooth dining experience that reflects the standards of the hotel.

Qualifications and skills

The ideal candidate should hold a relevant degree or diploma in Hospitality or Tourism Management. A minimum of 2 years of experience in hotel operations is required. Strong customer service ability, along with solid communication and interpersonal skills, is essential for success in this role.

Additional information

Organization: Grand Hyatt Gurgaon