Customer Delivery Driver - Skegness Superstore

About the role

As a Customer Delivery Driver, you’ll represent Tesco at customers’ homes and be responsible for more than just transporting shopping. The job combines safe driving with friendly, reliable service and everyday customer care. It is a practical, physical role with a lot of variety, and no two shifts are the same. Most of the day is spent working independently, while a management team and colleagues at the base are available to support you when needed.

Availability window

• Monday: 16:00 to 23:00
• Tuesday: 16:00 to 23:00
• Wednesday: 17:00 to 23:00
• Friday: 09:00 to 19:00
• Saturday: 09:00 to 19:00

Pay and hours

Hourly pay begins at £14.18, and increases to £15.45 in stores within the M25. Some locations may also include extra payments. The role comes with a guaranteed minimum of 16 hours per week, although 12-hour positions are also available.

Key duties

• Keep the van, trays, and working area clean, orderly, and ready so that shopping arrives in excellent condition.
• Load the vehicle safely and carry out the necessary checks to make sure it is roadworthy and prepared for delivery.
• Explain order changes, substitutions, and short-dated products clearly and courteously, and process refunds where required.
• Handle every item carefully and protect product quality throughout the delivery process.
• Arrive within the agreed delivery slot and provide warm, professional service at the customer’s door.

What you need to bring

• Ability to work closely with colleagues and contribute to a positive team environment.
• A friendly, approachable, and welcoming manner with customers and teammates.
• Flexibility to respond quickly to changing customer needs while working in-store and on the road.
• A valid UK, EU, or EEA driving licence for at least 12 months, either full or automatic.
• No more than 3 penalty points on your driving licence.

Benefits

• Holiday entitlement starting at 20 days plus a personal day, increasing to 22 days after 12 months, in addition to Bank Holidays.
• Flexible working from day one.
• 10% Colleague Clubcard discount, rising to 15% on pay-day weekends, plus a second card for family use.
• Access to free wellbeing services supporting mental, physical, and personal wellbeing.
• Life cover worth five times pay, plus a pension scheme with matching contributions up to 7.5%.
• Access to a variety of optional benefits such as discounts, shares, and cycle-to-work schemes.
• Uniform supplied, along with policies designed to support important life events.

About Tesco

Tesco aims to be customers’ preferred place to shop by serving customers, communities, and the planet a little better every day through responsible and sustainable action. The company values diversity, equity, and inclusion and wants everyone to feel represented and able to be themselves. It also offers open conversations about flexible working and is committed to an inclusive, accessible recruitment process as a Disability Confident Leader.