Customer Care Technical Support

Role overview

This position supports customer care and technical support operations within a fast-moving beverage business. The role is centered on keeping warehouse stock information accurate, checking order data, and helping ensure orders are prepared and distributed correctly.

Key responsibilities

• Track warehouse inventory levels and share timely updates with Business Developers.
• Examine submitted orders and confirm they match company standards and data requirements.
• Split orders according to instructions from the Distribution team so that deliveries are balanced across vehicles.
• Maintain and refresh records, files, and related information as needed.
• Work to deadlines and complete assigned tasks accurately, on time, and without missing details.

Required skills and competencies

• Confident use of MS Excel, MS Word, and MS PowerPoint.
• Working knowledge of English.
• Strong sense of accountability and ownership.
• Ability to remain effective under pressure.
• Careful attention to detail.

About the team and workplace

The employer is a major consumer goods and bottling company operating across 29 markets in Europe, Africa, and Eurasia. The organization bottles, distributes, and sells a broad portfolio of products and works to create value for stakeholders, support economic growth, and reduce environmental impact.

The company employs more than 30,000 people representing over 70 nationalities across five continents. It values diversity, provides opportunities across different roles, levels, locations, and backgrounds, and supports growth even for people who may not have the perfect prior experience. The culture emphasizes openness, inclusion, humility, and equal opportunity for all employees.

Equal opportunity statement

The workplace is inclusive and welcomes applicants regardless of race, color, religion, age, disability, sexual orientation, or gender identity.