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Customer Care Executive
Victa Earlyjobs Technologies Private Limited
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 18,000 – INR 25,000 / month
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Education
- Any graduate or undergraduate
- Eligibility
- Applicants can be freshers, including both graduates and undergraduates.
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
We are seeking motivated and customer-focused Customer Support Executives to join our team. This position is ideal for recent graduates or individuals starting their careers who want to develop excellent communication and customer service skills.
Key Responsibilities
- Professionally manage incoming customer calls and interactions.
- Effectively resolve customer questions, concerns, and complaints.
- Accurately provide information related to company products, services, and procedures.
- Keep thorough documentation of customer communications and solutions provided.
- Deliver timely support to ensure high customer satisfaction.
- Adhere to company policies, procedures, and quality benchmarks.
Required Skills and Qualifications
- Excellent verbal communication and active listening abilities.
- Basic computer skills, including navigating different systems.
- Patience and empathy when interacting with customers.
- Ability to quickly learn new concepts and adapt to changing environments.
Eligibility
Open to freshers including graduates and undergraduate students.