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Customer Care Executive

Teleperformance

Vadodara, Gujarat, India · Full Time

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Experience
Any
Salary
INR 15,500 – INR 15,500 / month
Openings
1
Posted
5 hours ago
Work mode
In office
Education
HSC (12th Pass)
Eligibility
Only male applicants with HSC (12th pass) or higher qualification are eligible. Freshers can apply. Good communication skills and basic computer literacy required.
Resume
Required to apply

Where you'll work

Job description

Overview

We are seeking a dedicated Customer Support Executive to join our team at our Vadodara location, handling inbound voice interactions for banking services. This position involves addressing customer inquiries and delivering high-quality support.

Key Responsibilities

  • Manage incoming customer calls specifically related to banking operations.
  • Provide accurate and prompt responses to resolve customer questions and issues.
  • Maintain high standards in delivering exceptional customer service.
  • Record and update customer details and conversation notes in the system accurately.

Eligibility Criteria

  • Male candidates only.
  • Completed Higher Secondary Certificate (HSC) or equivalent (12th pass or above).
  • Open to fresh graduates and newcomers to the field.
  • Good communication skills and fundamental computer proficiency are required.

Additional Information

  • Location: Alembic, Vadodara, Gujarat.
  • Salary: ₹15,500 per month (CTC).
  • Working Hours: Evening shifts from 3:00 PM to 12:00 AM or 4:00 PM to 1:00 AM.
  • Note: Applications will only be accepted from male candidates.

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