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Customer Care Executive
Chennai, Tamil Nadu, India · Full Time
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- Experience
- Up to 3 yrs
- Salary
- INR 18,000 – INR 28,000 / month
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Education
- Graduate
- Eligibility
- Open to graduates from any discipline; applicants with 12th pass and relevant telesales experience may also apply. Fresh candidates with excellent communication skills are encouraged to apply.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Bajaj Finserv seeks motivated and customer-oriented Telesales Executives based in Chennai, Tamil Nadu. This full-time position focuses on promoting a range of financial solutions through outbound phone calls. Candidates will engage with potential clients, identify their financial requirements, present product advantages, and aim to meet sales goals while ensuring a high standard of customer service.
Key Responsibilities
- Initiate outbound calls to prospective customers using assigned leads.
- Market Bajaj Finserv's financial offerings, including personal loans, credit cards, EMI cards, insurance products, and other services.
- Assess customer needs and suggest appropriate products accordingly.
- Follow up persistently to convert leads into confirmed sales.
- Address customer inquiries and objections with professionalism.
- Accurately document interactions and sales progression within the CRM system.
- Consistently strive to achieve daily, weekly, and monthly sales targets.
- Adhere to company policies as well as regulatory standards during all sales activities.
Candidate Requirements
- Graduate from any discipline; candidates with 12th pass coupled with relevant telesales experience will also be considered.
- Experience ranging between zero to three years in telesales, telemarketing, BPO, or sales roles.
- Fresh applicants possessing strong communication capabilities are welcomed.
- Proficient in Tamil and basic English; proficiency in Hindi is advantageous.
- Excellent persuasion and negotiation skills.
- Customer-centric mindset with a results-driven approach.
- Basic computer skills and familiarity with CRM tools are essential.
Compensation and Benefits
- Salary varies from ₹18,000 to ₹28,000 monthly depending on experience.
- Additional attractive monthly incentives.
- Provident Fund and Employee State Insurance benefits.
- Paid training provided upon joining.
- Opportunities for career advancement within Bajaj Finserv.
Additional Information
- Work location: Chennai, Tamil Nadu
- Shift timing: Day shift
- Weekly day off according to company regulations
Skills
Work styles they’re looking for
Communication
Customer Focus
Basic Computer Skills
target oriented