Customer Assistant - Midleton

Role overview

This position is focused on delivering an excellent shopping experience across the store, from the sales floor to back-of-house tasks. It suits someone who enjoys a busy retail setting, learns quickly, and brings energy to every shift.

The standard contract is 30 hours per week, and the role is expected to pay €460+ per week.

Because the job includes alcohol sales, applicants must be 18 years of age or older.

Shift patterns

• Early shifts: Starts at 5:00am or 6:00am and involve replenishing shelves, preparing bakery items, and getting the shop ready for opening.

• Mid shifts: Begin in late morning or early afternoon and focus on keeping the store clean and well presented, helping customers, and supporting tills to reduce queues.

• Late shifts: Start in the afternoon and center on serving customers at the till, refilling missing stock, and preparing the store for the following day.

Key duties

• Provide customers with a friendly, helpful, and positive service experience.

• Follow store procedures that help reduce stock loss.

• Maintain cleanliness and hygiene standards throughout the store and outside areas.

• Apply freshness checks and rotation practices correctly.

• Make sure waste is handled properly.

• Support stock counting activities when required.

What the employer is looking for

• A positive, can-do approach and strong customer service ability.

• Willingness to put in extra effort for shoppers.

• A dependable and responsible attitude.

• Comfort working in a fast-moving and varied environment.

• Good teamwork skills.

• Previous customer-facing experience is preferred but not mandatory if the right attitude is present.

Pay and benefits

• Transparent and competitive pay structure designed to support equal pay across roles.

• Hourly pay starts at €15.40 and rises to €17.90 after 3 years.

• Additional pay applies for unsocial hours worked between 12:00am and 7:00am.

• 20 days of annual leave, pro rata.

• Company pension scheme.

• Opportunities for long-term career growth and development.

• High performers may be invited to join the Leadership Academy as part of ongoing development.

• Discounts on Circle K and private health insurance.

• Bike to Work Scheme.

• Discounts on mobile and broadband services with the Three network.

• Maternity and paternity leave top-up.

• Marriage leave.

• Employee Assistance Programme.

Pay details by year

• Year 1: Base rate €15.40, unsocial hours €19.25, overtime/Sundays €23.10, bank holiday €30.80.

• Year 2: Base rate €16.20, unsocial hours €20.25, overtime/Sundays €24.30, bank holiday €32.40.

• Year 3: Base rate €16.90, unsocial hours €21.13, overtime/Sundays €25.35, bank holiday €33.80.

• Year 4: Base rate €17.90, unsocial hours €22.38, overtime/Sundays €26.85, bank holiday €35.80.

Equal opportunities and accommodations

The employer is committed to being an equal opportunities workplace and will provide reasonable accommodations during the recruitment and selection process where needed. Applications are welcomed from people of all backgrounds and identities, regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion, or membership of the traveller community.