Custody and Transport Officer - Alice Springs

Position Overview

We invite local professionals from Alice Springs and neighboring regions to express their interest in joining our team to support Justice Services throughout 2026. This opportunity involves providing essential security and care for individuals in custody within various operational settings such as courts and during transportation.

Training and Benefits

• Comprehensive, paid training program conducted in Darwin
• Engagement in a diverse role involving care for detainees across courts and transport operations
• Entitlement to a Northern Territory Remote Allowance amounting to $2,500
• Opportunity to earn uncapped $500 referral bonuses for recommending successful candidates

Role and Responsibilities

As a Custody and Transport Officer, you will be entrusted with ensuring the safety, security, and respectful custody of individuals entrusted to our care. Your duties will span managing operations at Local Law Courts, prisoner transport services in Alice Springs, and other related custodial facilities across the Northern Territory. You will work alongside Custodial Supervisors and the Operations Manager in a dynamic and evolving team environment.

• Oversee court cell management, escort detainees to/from courtrooms, and supervise individuals awaiting court sessions
• Conduct secure transportation of custody individuals to courts, medical facilities, hospitals, and custody centers
• Future responsibilities may include managing Secure Hospital Bedsits and Watchhouse Operations within Alice Springs
• Maintain thorough verbal and written reports concerning detainee information, incident documentation, assessments, and transport logs, ensuring compliance with legal standards

Working Conditions and Remuneration

• Shift work is required, primarily Monday to Friday with variable patterns
• Hourly wage of $34.75 plus superannuation benefits
• Up to six weeks annual leave entitlement
• $2,500 Northern Territory Remote Allowance provided after twelve months of uninterrupted service

Candidate Requirements

Ideal candidates are effective communicators, empathetic, adaptable to changing environments, and able to engage positively with community members. Experience in customer-facing roles and teamwork-based settings is highly favorable. Given the nature of the role, comfort with custodial settings and responsibility for individuals under care is essential. Applicants must:

• Hold a current, valid Australian driver’s license
• Be legally authorized to work full-time in Australia without restrictions
• Have full color vision, critical for role safety and accuracy

Selection Process

• Submit your application with a CV to express interest
• Option to complete a brief online assessment (~15 minutes)
• Participate in a phone discussion with a recruitment team member to discuss motivation and role details
• Complete an Offence Declaration Form
• Attend an online interview with operational leaders
• Successfully pass background checks, including SAFE NT corrections clearance, national police checks, references, and a medical evaluation

Additional Information

Our recruitment team strives to facilitate a swift hiring process while providing continuous support throughout. This role combines community service with operational security in a respected global company, dedicated to safety and professionalism.

Company Overview

We are a leading security and facilities provider operating globally with around 800,000 employees in 100 countries, and nearly 2,000 employees within Australia and New Zealand. Our focus covers critical infrastructure protection and essential justice services, including prisons, courts, prisoner transport, and monitoring solutions. We prioritize people in all aspects to protect communities and assets effectively.