Custodian (PM)

About the Company

ThredUp is a technology-driven resale platform with a mission to make secondhand the first choice. The company helps people buy and sell pre-owned apparel, shoes, and accessories, and it supports both individual sellers and retail brands through its resale infrastructure. Its platform has handled over 172 million unique secondhand items from 55,000 brands across 100 categories, contributing to a more sustainable fashion future.

ThredUp has also been recognized by TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

Role Summary

This evening custodial role is responsible for keeping the distribution center clean, organized, and safe. The position follows a fixed full-time schedule and is based onsite in Suwanee, Georgia.

Schedule and Pay

• Hourly pay starts at $18.
• Pay is issued every Friday.
• This is a full-time role with a set schedule.
• Working hours are Monday through Thursday, 7:00 PM to 5:30 AM.

Key Duties

• Maintain the overall cleanliness and appearance of the distribution center, including both indoor and outdoor areas.
• Keep work areas, building spaces, and surrounding grounds orderly, uncluttered, and free of hazards.
• Clean and disinfect break rooms, including refrigerators and microwaves.
• Clean and sanitize restrooms regularly.
• Wash windows, clean the warehouse floor and dock areas, and help keep the parking lot tidy.
• Collect and remove trash from inside and outside the facility.
• Track and restock cleaning materials and related supplies.
• Handle minor maintenance tasks as needed.
• Carry out preventive maintenance routines such as dusting and sanitizing workstations, cleaning refrigerators, and deep-cleaning work areas.
• Take on additional related duties when assigned.

Qualifications

• 2 to 3 years of experience in maintenance and custodial work.
• Prior experience in a maintenance/custodial environment.
• Background in fast-paced workplaces.
• Ability to work independently and take initiative without close supervision.
• Strong professionalism and the ability to communicate with different levels of management.
• High attention to detail, along with punctuality and dependability.
• Energy, a positive outlook, teamwork, and the ability to manage multiple tasks.
• Must be at least 18 years old.
• Basic English literacy is required.
• This position is not available for visa sponsorship.
• Employment depends on passing a 7-year background check.

Work Environment

• This is not a typical warehouse setting: there are no forklifts, hard hats, or steel-toed boots required.
• Music is played while working to create a more upbeat atmosphere.
• Comfortable workwear is acceptable, such as jeans, t-shirts, and supportive closed-toe shoes.
• A recognition program is available that lets employees give and receive positive feedback in exchange for ThredUp swag.
• The company emphasizes internal growth and professional development, with many leaders having been promoted from within.

Benefits

• Medical, dental, vision, and pet insurance available from day one.
• Employee assistance programs and discount programs are provided from the first day.
• Paid time off begins accruing from day one.
• Employees may select holidays they want to observe, reflecting the company’s diversity-focused approach.
• Paid time off is also provided for ThredUp anniversaries.
• Employee discount on already reduced prices.
• Employee stock purchase plan.
• 401(k), life insurance, and disability insurance are offered.
• Competitive compensation based on market data.

Additional Information

ThredUp is committed to diversity, inclusion, and belonging, and aims to create a workplace where employees can bring their authentic selves to work. Candidates with disabilities may request a reasonable accommodation during the application process by emailing disabilitysupport@thredup.com with specific details. This email is intended only for disability-related accommodation requests.

The company’s values include delivering an exceptional customer experience, openly giving and receiving feedback, teaming up for success, and striving for excellence.