Court Monitor

Role overview

The Court Monitor supports the accurate capture and supervision of court proceedings using digital audio recording tools. This position is central to preserving the reliability of official court records through pre-hearing equipment checks, live session monitoring, log maintenance, and secure archiving of recordings. The role also involves day-to-day technical and operational assistance to court personnel and internal teams so hearings can proceed without avoidable interruptions.

What you’ll do

• Check microphones and audio equipment before hearings to confirm the recording setup is working properly.
• Follow live court sessions and log important hearing events into the designated system with accuracy.
• Build, update, and edit hearing log sheets so the record of proceedings remains complete and correct.
• Review, prepare, and store audio files according to established operating procedures.
• Produce daily, weekly, and ad hoc operational reports whenever needed.
• Coordinate with court personnel, judicial officers, and internal teams on hearing schedules and recording activity.
• Handle first-line support for courtroom setup, recording servers, and related audio systems, and escalate more complex issues appropriately.
• Resolve basic issues involving recording systems, hardware, and connectivity to avoid disruption to hearings.
• Carry out Sunday microphone testing independently and ensure assigned courtrooms are ready for upcoming hearings.
• Assist with private logging work, including assignments that may run after 6:00 PM, especially for Supreme Court and private logging matters.
• Protect the confidentiality, security, and proper handling of recordings and hearing-related information at all times.
• Follow court, client, and company procedures, quality expectations, and service-level commitments.

Experience and qualifications

• A Diploma, Higher NITEC, or an equivalent credential is preferred.
• At least 1 year of experience in audio recording, courtroom operations, transcription support, technical support, AV operations, or a similar environment.
• Strong focus on detail and the ability to maintain accurate hearing logs.
• Working knowledge of audio recording systems, microphones, and AV equipment.
• Ability to solve simple technical problems and follow escalation steps when needed.
• Comfort using Microsoft Office, especially Word and Excel.
• Good spoken and written communication skills, with the ability to deal professionally with court staff and other stakeholders.
• Capability to work independently and stay attentive during long court sessions.
• Discretion in handling confidential and sensitive information.
• Flexibility to work Sundays, overtime, and after-hours assignments when operational needs require it.
• Experience in legal services, court reporting, digital recording, or transcription settings will be considered an advantage.

About the employer

The organization is a global provider of legal and compliance services, supporting court reporting, hearing services, transcription, eDiscovery, and business process solutions for law firms, corporations, and government agencies around the world.

Compensation details

The final salary is determined by several factors, including the local market rate for the role, your skills relative to the job requirements, performance during screening and interviews, and pay parity with the wider team in the relevant location. Full package details will be shared during the initial screening call.

Leadership expectations

• Build relationships through trust, open communication, shared goals, and strong collaboration.
• Use communication that inspires action, alignment, and engagement.
• Set clear standards, use data to improve performance, and keep teams aligned with broader strategy.
• Drive operational excellence through better processes, clear documentation, fast issue resolution, and continuous improvement.

Equal opportunity and accommodation

The employer follows equal employment opportunity requirements and makes hiring decisions without unlawful discrimination based on race, religion, ethnicity, color, sex, sexual orientation, gender identity or expression, transgender status, sexual and reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status, or any other protected ground under applicable law. The company also provides affirmative action for minorities, women, covered veterans, and individuals with disabilities. Applicants who need assistance or accommodations during the application process may request support and will not be penalized for doing so. Where permitted by law, qualified applicants with arrest and conviction records may also be considered.