Counter Sales Executive

Job Overview

As a Counter Sales Executive, you will serve as the first point of contact for customers, ensuring a professional and courteous greeting while guiding them effectively throughout their purchasing process. Your role involves establishing and nurturing client relationships to encourage repeat business and increase customer satisfaction.

Key Responsibilities

• Welcome and direct customers with a friendly attitude.
• Use courteous language and proactively understand client needs to foster positive relations.
• Offer accurate and helpful guidance to customers as they select products.
• Generate sales by engaging clients and developing lasting relationships.
• Maintain and enhance connections with existing customers, promoting client retention.
• Ensure shelves and racks are consistently stocked and merchandise displays are well maintained.
• Handle merchandise returns efficiently and effectively.
• Submit customer purchase orders to the appropriate department without delay.
• Address and resolve customer complaints promptly to uphold loyalty.
• Inform customers about current discounts and special promotions.
• Provide excellent after-sales support to meet customer satisfaction.
• Manage inventory and collect customer data diligently.