Coordinator

Overview

The Coordinator joins the account services team and collaborates closely with Account Services Managers and Directors to ensure the efficient and timely delivery of Business Intelligence and Medical Communications projects. A key focus is managing documentation and detailed tracking to support these programs.

Primary Duties

• Support the Account Services team by managing and completing specific project tasks.
• Maintain and update Dynamics and Project Master Tracker with data provided by team members.
• Draft consultancy agreements and other healthcare professional communications using standardized templates.
• Prepare documentation for virtual and in-person meetings, including invitation and welcome letters, agendas, participant lists, evaluation forms, printed materials like name badges and tent cards, and additional meeting essentials.
• Handle administrative tasks such as submitting purchase request orders and invoices within the financial system.
• Prepare honoraria payment requests and ensure their prompt submission to the finance department.
• Follow up with healthcare professionals on pending honoraria payments and required tax forms.
• Collaborate with Meeting Managers to facilitate logistics for live and virtual meetings, managing audio-visual needs, webcasting, catering, signage, and material printing for assigned projects.
• Assist with registration and logistical support for events as needed by the Account Services team.
• Contribute to the preparation of final project reconciliations.
• Maintain organized records of ongoing projects and archives of past project data.
• Assist with creation of project codes in the Intacct system.
• Provide general administrative support to the Account Services team daily.
• Adhere to and promote company procedures and systems to meet or exceed expectations.
• Ensure compliance with company policies on intellectual property protection and use.

Note: The described tasks represent key responsibilities but are not exhaustive. Employees may be assigned additional duties in line with department and company needs, which may be adjusted as required.

Qualifications and Experience

• High School diploma required; college degree preferred.
• 2 to 3 years of office experience.
• Strong decision-making, critical thinking, and problem-solving skills in fast-paced environments.
• Exceptional organizational skills to manage multiple operational demands.
• Eagerness to develop knowledge in event and project management.
• Strong communication and interpersonal abilities.
• Experience with spreadsheets and project management software is advantageous.
• Proficient use of Microsoft Office 365 suite.

Core Competencies

• Effective verbal and written communication skills.
• Detail-oriented and highly organized.
• Ability to meet deadlines and handle multiple projects concurrently.

Additional Conditions

• Employment history, references, and educational or training credentials will be verified.
• Applicants must reside and be authorized to work in the United States.
• Work primarily takes place in a standard office setting, with possible domestic and international travel depending on business needs.
• Attendance at virtual programs outside regular hours may be required.

Benefits

• Fully remote work setup.
• Medical, dental, and vision insurance coverage.
• Eligibility for annual performance-related bonuses.
• 401(k) retirement plan with company matching.
• Paid time off combining vacation and sick days.
• Paid recognized holidays.
• Paid parental leave.
• Paid life and disability insurance plans.

Compensation

The salary range for this role is between $55,000 and $57,000 annually. The exact amount depends on factors such as experience, education, skills, qualifications, location, and company needs.