Control Room Operator
Millennium Services Group Limited
Belconnen, Australian Capital Territory, Australia · Full Time
Be the first to apply
- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Eligibility
- Candidates with prior control room, security operations, or coordination experience are encouraged to apply. Applicants must be able to work rotating shifts, including nights, weekends, and public holidays. A security licence or similar certification may be required for some sites.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Millennium Services Group Limited is seeking a Control Room Operator for its Belconnen, ACT operations within the retail and shopping centre sector. This role sits at Award Level 5 with potential earnings aligned to that level. You will be central to keeping site operations coordinated, secure, and running smoothly across cleaning and security functions.
About the Employer
Millennium Services Group is an integrated services company delivering cleaning, security, and facilities management solutions. Its work spans retail, commercial, industrial, and public environments, with an emphasis on safety, responsiveness, and service quality.
What You’ll Do
- Keep watch over CCTV feeds and on-site activity to support safety and compliance.
- Coordinate cleaning and security personnel across several locations.
- Handle alarms, incidents, and live service requests as they arise.
- Record events accurately in logs and incident documentation.
- Liaise with site supervisors, clients, and emergency services when required.
- Follow operational procedures and safety standards at all times.
- Assist with rostering, shift coverage, and workforce coordination.
What We’re Looking For
The ideal candidate has prior exposure to a control room or operations coordination environment, along with the ability to communicate clearly, juggle multiple tasks, and stay composed in urgent situations. Comfort using CCTV, radio, and dispatch tools, plus basic computer and report-writing skills, will help you succeed. Shift flexibility is important, including availability for nights, weekends, and public holidays. Depending on the site, a security licence or related certification may also be necessary.
Additional Information
This is a full-time on-site position based in Belconnen, ACT. The role is in the retail/shopping centre industry. Work is expected to involve shift patterns, including evenings, weekends, and public holidays. The employer highlights a supportive team environment, training and progression opportunities, a focus on safety and performance, and competitive pay with flexible working arrangements.