Contracts and Services Administrator

About the role

This position is a practical, customer-facing opportunity for someone who enjoys variety and keeping multiple moving parts under control. As the Contracts and Services Administrator, you will help coordinate contracted services, support facilities projects, and ensure buildings and sites remain safe, compliant, and well maintained.

The work will be varied from day to day. You may be arranging building services or security activities, assessing contractor performance, supporting fit-out projects, or contributing ideas to improve how facilities are managed. In this role, you will collaborate with internal teams and external partners to help deliver dependable facilities that support essential water and wastewater services across the region.

If you like solving problems, forming strong working relationships, and seeing your work have a real, tangible impact, this role offers a strong blend of autonomy, coordination, and purpose.

About you

Unitywater’s One Unitywater behaviours — Create the Future, Care Together, and Own It — guide how the team works together. To succeed in this role, you should bring the following strengths and qualities:

You are a well-organised, self-starting facilities professional who works well with others and is comfortable managing several services and stakeholders at once.

Responsibilities

• Coordinate contracted services that support facilities and site operations.
• Help manage building safety, compliance, and ongoing maintenance requirements.
• Support facilities-related projects, including fit-out activities and service arrangements.
• Review contractor performance and contribute to service quality improvements.
• Work with internal stakeholders and external providers to keep services running smoothly.
• Assist with procurement and tendering activities linked to service contracts.
• Use business systems and facilities technology to track, organise, and support administration tasks.

Requirements

• Strong written and verbal communication skills.
• Previous experience with service contract administration, procurement, and tender processes.
• Well-developed stakeholder engagement and relationship-building skills.
• Ability to coordinate projects, analyse information, and solve problems effectively.
• Confidence using computer-based business systems and facility management tools.
• A customer-first approach with a focus on service excellence.
• Current C Class Driver Licence.

Perks and benefits

• Flexible and hybrid working options designed to support work-life balance.
• Purchased annual leave and access to floating public holidays.
• Discounted private health insurance, salary packaging, an employee assistance program, and retailer discounts.
• Learning and development support, including study assistance, a dedicated learning program, professional memberships, and Walk on Country experiences.
• A workplace culture that values safety, collaboration, and continuous improvement.
• An inclusive environment with employee networks focused on First Nations Reconciliation, LGBTQIA+, CALD, Gender, Life Stage, Disability, and Accessibility.

About the organisation

Unitywater operates in a region known for its natural beauty and wide geographic and demographic spread. The organisation works on Kabi Kabi, Jinibara, and Turrbal Country and provides safe, reliable water services to customers across Moreton Bay, Sunshine Coast, and Noosa. It serves one of the fastest growing regions in Australia.

Additional information

This role includes onsite work in Sunshine Acres, Queensland, Australia. The position is full-time.

Successful applicants will need to confirm their right to work in Australia and complete relevant pre-employment checks. These checks include verification of criminal history, driver’s licence and driving history, as well as alcohol and other drug screening.

Applications close on Thursday 25 June 2026.

For further information, please contact the Talent Acquisition team at careers@unitywater.com. For questions relating to diversity and inclusion, contact the Inclusion Specialist at emma.guest@unitywater.com.

Applicants are encouraged to share pronouns and any reasonable adjustments they may need during the interview process.