Consultant - Business Consulting (Consumer Goods, Retail & Logistics)

About the Role

We are seeking an experienced Consultant specialized in Business Consulting for the Consumer Goods, Retail, and Logistics sectors. Candidates should hold an MBA from a top-tier B-school with at least 5 years of retail industry experience, or a Bachelor of Engineering from a prestigious university with a minimum of 7 years in Retail Operations. Expertise in retail consulting across areas such as brick & mortar, omnichannel, and e-commerce is essential. Additional certifications related to Retail Operations, Point of Sale, ERP systems, Buying & Merchandizing, or Store Management add value.

This role involves engaging with complex stakeholder groups including Business Leads, SMEs, IT teams, and market teams. Familiarity with optimization methods, AI/ML application, automation, and advanced analytics to enhance operational efficiency and productivity is highly desirable.

Key Responsibilities

• Lead or participate in defining vision and strategy for retail clients across sectors including food & grocery, fashion, home furnishing, and quick service industries, covering franchise operations.
• Work along the retail value chain elements such as omnichannel, store back-office operations, supply chain, PLM, assortment and demand planning, pricing, CRM, and retail analytics.
• Collaborate with clients to capture strategic goals into process blueprints or detailed requirements for technology implementation.
• Analyze retail operations to identify challenges, define target capabilities, and develop technology roadmaps for operational scaling.
• Conduct research and benchmarking to recommend innovations and best practices for maintaining competitive advantage.
• Apply optimization techniques including analytics, AI/ML, and scenario planning to improve retail operations, monitor KPIs, and generate measurable business value.
• Identify operational challenges, partner with technology teams to innovate market-ready solutions, and actively pursue consulting sales opportunities.

Requirements and Skills

• Strong communication skills with ability to confidently present to stakeholder levels both onsite and remotely.
• Leadership capabilities and an entrepreneurial mindset combined with a solutions-focused approach.
• Knowledge of enterprise retail platforms such as ERP (Oracle, SAP), POS systems, OMS (Sterling Commerce, Hybris), and merchandising & financial planning tools.
• Experience in assortment planning, planogram tools, and inventory management systems is a distinct advantage.