Conference & Events Manager

Role overview

Salthill Hotel in Galway is looking for an experienced Conference & Events Manager to take ownership of event operations across the property. This is a central role that works closely with the Wedding & Events Manager and the wider hotel team to keep functions running smoothly and to a high standard.

Key responsibilities

• Oversee event reservations and keep all booking details accurate, including billing, client profiles, and post-event feedback.
• Promote additional hotel products and services throughout the event journey to help drive revenue.
• Lead the Conference & Banqueting team in a way that supports strong productivity and positive staff morale.
• Make sure staff briefings and training are completed in advance of each event.
• Complete a thorough handover after every function and leave clear notes for management when you are absent.
• Track service standards across the department and coordinate effectively with other hotel teams.
• Use practical knowledge of technical and department equipment, including AV systems, and train team members in their use.
• Ensure all meeting, conference, and dinner charges are correctly applied before guests leave.
• Work with Sales and Food & Beverage teams to ensure weddings, conferences, and events are delivered according to specification.
• Supervise room setup so each function space matches client requirements, and inspect rooms before events begin.
• Check room comfort, lighting, equipment, and temperature, and escalate maintenance concerns to the operations manager.
• Maintain proper inventory of banquet equipment and supplies so event requirements are met without disruption.
• Work with the operations manager on ordering consumable items for conferences and events.
• Support profit targets by keeping negotiated conference and banquet rates aligned with hotel objectives.
• Follow up with guests after events to assess satisfaction and identify ways to improve the guest experience.
• Ensure all department staff maintain excellent standards of hygiene, dress, grooming, conduct, and professionalism.
• Introduce and support improvements in guest service, production methods, and operational efficiency.
• Build strong relationships with clients, handle queries promptly, and remain present for major functions and weddings.
• Stay familiar with pricing structure, peak and off-peak opportunities, and the competitive landscape.
• Represent the hotel during event delivery, welcome clients, and hand over smoothly to the operations team for execution.
• Attend weekly HOD meetings where possible, or ensure you receive the relevant brief if unable to attend.
• Maintain close working relationships with other departments to support efficient event delivery.
• Act as manager on duty when assigned by the deputy general manager.
• During duty manager shifts, help maintain hotel hygiene and cleanliness standards, complete property walks, report maintenance issues, address health and safety concerns, conduct staff briefings, ensure adequate staffing, uphold customer service expectations, and enforce presentation and grooming standards as well as company policies.

About the hotel

Salthill Hotel is a 4-star property on the Salthill Promenade overlooking Galway Bay. It is a well-known destination for weddings and events and is part of Byrne Hotel Group, which also operates hotels and guesthouses across Galway, Dublin, and the UK. The group places a strong emphasis on guest experience, staff development, career growth, and a supportive team culture. Byrne Hotel Group is an equal opportunities employer.

Additional information

INDHP