Conference & Events Executive

About the role

Pullman Melbourne on the Park is a landmark hotel set beside Fitzroy Gardens and just a short walk from the MCG. Known for its long-standing reputation in Melbourne, the property serves business guests, holidaymakers, and sports fans with premium accommodation and service.

The hotel offers 419 refurbished rooms, along with Cliveden Bar & Dining, extensive conference and event spaces, an Executive Lounge, a swimming pool, and a health club. The team believes hospitality is a true expression of care, and they are looking for someone who shares that mindset.

What you will do

In this role, you will oversee events from the point of confirmation through delivery and follow-up. You will coordinate the many moving parts that make an event successful and ensure both client expectations and venue standards are met.

• Take ownership of events from confirmation through execution and post-event follow-up.
• Arrange all event-related logistics such as room layouts, catering, supplier coordination, and audio-visual needs.
• Work directly with clients to understand their requirements and deliver the expected outcome.
• Carry out site inspections and client meetings to present the venue and assist with event planning.
• Partner with internal teams including operations, kitchen, AV, and front office to ensure smooth delivery.
• Manage external suppliers, including supplier induction processes and adherence to venue rules.
• Keep event information accurate and ensure it is shared clearly with the right teams.
• Address client concerns and resolve problems quickly and professionally.
• Maintain compliance with health, safety, and venue requirements during all functions.
• Respond quickly to new enquiries and work to convert short-lead and last-minute opportunities.
• Prepare precise proposals, quotations, and contracts that align with client needs and hotel capabilities.
• Support event sales performance by helping achieve revenue and target goals.
• Generate and send invoices promptly after events conclude.
• Track accounts receivable and follow up on overdue payments.
• Check billing details against contracts, proposals, and final event requirements.
• Maintain accurate financial records and ensure billing information is entered correctly into systems.

What we are looking for

We are seeking someone who is organised, service-focused, and confident working in a busy hospitality environment. Strong communication, initiative, and the ability to manage multiple priorities are essential.

• Good working knowledge of Microsoft Outlook and Microsoft Office.
• Experience using Delphi and Opera is an advantage, though not mandatory.
• A degree in Hotel Management or Event Management is preferred but not required.
• A service-first approach with strong attention to detail.
• Ability to work independently and show initiative in a fast-moving environment.
• Energetic, self-driven, and motivated.
• Willingness to work across a range of shifts.
• Strong interest in hotel operations.
• Clear and confident communication, with solid negotiation, relationship-building, and networking ability.
• Strong time management skills and the ability to handle multiple tasks at once.
• High standards of personal integrity.
• An ambitious, proactive mindset with plenty of drive and energy.
• Strong interpersonal skills and the ability to communicate effectively with all levels of staff.
• Adaptable and comfortable responding positively to change.

Additional information

You will also benefit from a range of workplace perks and development opportunities, including:

• Discounted on-site car parking and special savings on food and beverage purchases.
• Access to special staff, family, and friends room rates across Accor hotels globally, plus additional employee discounts worldwide.
• Training, career development, and opportunities to progress across an international network.