Community Sales Associate

Role Overview

This full-time, onsite Community Sales Associate position is based at Arafat Business Center in Doha, Qatar. The primary focus of the role is to interact with prospective customers, foster strong client relationships, and actively promote the company's offerings. The role also involves event coordination, market analysis, and providing excellent client support.

Key Responsibilities

• Maintain and update client contact information promptly and accurately.
• Complete all necessary documentation for new and existing clients.
• Organize and upkeep client records with thorough and neat filing systems.
• Record cleaning or maintenance issues in designated logs and notify the General Manager promptly to ensure swift resolution.
• Keep CRM systems (Office RND) current and accurate.
• Participate actively in monthly team meetings.
• Market in-house services like word processing using flyers and understanding client needs to increase revenue.
• Promote client retention by meeting customer expectations effectively.
• Manage meeting room orders including before and after-sales support.
• Proactively up-sell and cross-sell products and services to clients.
• Conduct center tours and deliver presentations to potential clients at reception.

Qualifications & Skills

• Between one to two years of relevant experience.
• Strong communication and interpersonal skills.
• Capability to build and sustain customer relationships.
• Excellent sales acumen including negotiation skills.
• Understanding of the local market and customer preferences.
• Ability to work independently yet collaborate within a team.
• Proficient in Microsoft Office and Customer Relationship Management (CRM) software.
• Experience in sales or customer service is advantageous.
• Fluency in English and Arabic languages.
• Holder of a Bachelor’s degree in business or a related discipline.