- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 6 hours ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
Role Overview
The Collection Officer is responsible for engaging with customers who have overdue payments through direct field visits and follow-up communications. The goal is to encourage timely repayment, negotiate payment terms, and initiate recovery actions when necessary.
Key Duties and Responsibilities
- Visiting defaulting customers at their locations to recover outstanding dues and arrange suitable payment schedules.
- Consistently following up with customers to promote punctual repayment and clarify the implications of missed payments.
- Locating customers who have absconded and commencing appropriate recovery or legal measures as required.
Skills
How they work
Communication
Problem Solving
Attention to Detail
Customer Focus