Clinical Trial Associate - Rater Services

About Cogstate

Cogstate is dedicated to advancing brain health science by providing rapid, accurate cognitive assessments used globally in clinical trials and healthcare settings. Their digital tools support researchers, clinicians, and pharmaceutical teams in more than 150 countries and over 2,000 clinical studies, driving neuroscientific breakthroughs to enhance outcomes for neurological patients. With a multidisciplinary international team focused on patient-first approaches, Cogstate is shaping the future of brain health through innovative assessment solutions.

Role Overview

The Clinical Trial Associate, working within Rater Services, is responsible for supporting multiple functions to ensure timely execution of the Cogstate Rater Training Program. This position acts as a key intermediary among functional teams such as Scale Management, Clinician Network, Science, and Site Training to deliver training and monitoring for clinical trials efficiently and effectively.

Key Responsibilities

• Maintain accurate real-time records of tasks, communications, and site interactions through trackers and email management.
• Adapt and reprioritize assignments promptly based on evolving study requirements, working independently.
• Mentor junior team members and oversee their outputs to uphold quality standards.
• Support Rater Services Managers in assigned activities with minimal supervision.
• Serve as the main contact for study sites, raters, and CROs from initiation through study close-out.
• Ensure progress and timely completion of project tasks aligned with client deliverables.
• Provide operational support and direct communication with site staff throughout study duration.
• Manage and track phase I through III clinical trials in accordance with project statements of work.
• Communicate proactively about key project milestones and deliverables with project management and sponsors.
• Take on the Rater Training Lead role for small to medium-sized trials when required.
• Coordinate communications and scheduling with external consultants (LEADs).

Qualifications and Experience

• Bachelor’s degree or a minimum of three years relevant work experience.
• At least two years of experience associated with clinical trials.
• Experience in CRA or CRO roles is advantageous.
• Background in project management or service-oriented sectors preferred.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Excellent interpersonal skills to engage with team members, clients, and third-party providers.
• Self-motivated, quick learner capable of independent planning and proactive execution.
• High proficiency with computers and clinical software platforms preferred.
• Ability to excel in a dynamic and fast-growing work environment.

Essential Skills

• Excellent people skills across internal teams and external clients.
• Strong written and verbal communication abilities, including conflict resolution skills.
• Meticulous attention to detail with robust problem-solving and compliance adherence.
• Ability to handle multiple tasks, prioritize effectively, and work autonomously.
• Proficiency with Microsoft Office Suite, particularly Excel.

Employee Benefits

• Remote work flexibility, as Cogstate operates as a virtual-first company within the USA.
• Generous paid leave package: 20 vacation days, 10 personal days, and 10 public holidays annually.
• 401(k) retirement plan with up to 3% employer matching contributions.
• Competitive salary structure with potential for additional earnings linked to position.
• Comprehensive health, dental, and vision insurance plans with significant company support.
• Fully employer-covered short-term and long-term disability and life insurance.
• Pre-tax options for healthcare and dependent care flexible spending accounts.
• Extensive learning and development programs including mentorship and certification support.

Work Culture

The company fosters a collaborative, courageous, and passionate environment promoting open discussion to achieve optimal results. Employees are encouraged to approach challenges as growth opportunities and actively contribute to the future of brain health measurement worldwide.

Additional Information

Applicants with disabilities are provided reasonable accommodations to support equitable employment opportunities. For assistance with application processes, candidates may contact the company's People and Culture team.

Cogstate is fully committed to protecting applicant data privacy, complying with global regulations including Australian Privacy Principles, UK GDPR, and various US state laws. Candidates’ personal data is handled securely and transparently as detailed in Cogstate's privacy policy.

Salary Range

The annual compensation range for this role is 95000 to 110000 Australian dollars.