Clinical Operations Manager
The Salvation Army New Zealand, Fiji, Tonga & Samoa
Auckland, New Zealand · Full Time
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- Experience
- 10+ yrs
- Salary
- NZD 113,000 – NZD 122,000 / year
- Openings
- 1
- Posted
- 4 hours ago
- Work mode
- In office
- Education
- Degree in addictions or a related field such as nursing, social work, counselling, or psychology
- Eligibility
- Professionals with the required degree, full registration, and substantial leadership experience in addictions or a related discipline may apply. The employer also expects candidates to identify with The Salvation Army’s mission and values. Applicants subject to Children’s Act 2014 Schedule 2 requi…
- Resume
- Required to apply
Where you'll work
Job description
About the organisation
The Salvation Army New Zealand, Fiji, Tonga & Samoa is seeking a capable Clinical Operations Manager to provide both operational and clinical leadership across its Auckland bridge services. The role is centered in Mt Eden and supports programmes in Mt Eden, Waitākere, Manukau, and a respite service in Manurewa. The service operates regionally and delivers work under several contracts.
What the role involves
- Lead a team of health professionals across multiple programme sites.
- Provide day-to-day operational oversight together with clinical direction.
- Support delivery across Mt Eden, Waitākere, Manukau Bridge programmes and the Manurewa respite service.
- Help ensure services remain contract-compliant and outcomes are delivered within required timeframes.
- Contribute ideas that improve contract retention, service growth, and funding expansion.
What you need to bring
- A degree and full registration in addictions or a related discipline such as nursing, social work, counselling, or psychology.
- At least 10 years of relevant professional experience.
- At least 3 years leading residential and community-based alcohol and other drug services.
- Demonstrated people leadership and a solid background in human resources matters.
- Strong presentation and communication ability with varied audiences.
- Confidence working in line with Te Tiriti o Waitangi and building relationships with Mana Whenua and community groups.
- Good self-management, planning, and organisational capability.
- Experience operating in a contract-driven environment with measurable deliverables.
- Advanced administrative, reporting, and computer skills.
- Experience with group facilitation and case management in the alcohol and drug sector.
- A genuine connection to The Salvation Army’s mission and values.
Additional expectations
The successful candidate is expected to be adaptable, energetic, self-driven, and inclusive of all cultures. The role also requires alignment with the organisation’s mission of caring for people, transforming lives, and reforming society.
Working arrangements
This is a permanent full-time position. Standard hours are 40 per week, typically from 08:00 to 16:30, with on-call duties as rostered.
Pay and benefits
The salary is not fixed in the advert, but the starting package is expected to fall between NZD 113,000 and NZD 122,000, depending on management experience and the Social Worker Pay Equity framework.
- One extra week of Salvation Army leave each year
- Access to free professional supervision and EAP support
- Subsidised flu vaccinations
- TSA discount card with offers from participating retailers
Compliance notice
Because this is a children’s worker role under the Children’s Act 2014, applicants with a Schedule 2 conviction must either provide an Exemption Certificate for Core Children’s Worker roles or complete an internal assessment for other Salvation Army roles. The organisation is an equal opportunity employer and values workplace diversity.
About The Salvation Army
The Salvation Army is an international evangelical Christian church and human service organisation. Its work is guided by a commitment to caring for people, transforming lives, and reforming society through the love of God shown in Jesus.