Clinical Informaticist

Role overview

The Clinical Informaticist will partner with executive leaders, clinical teams, and IT staff to shape, refine, and support Cerner build and other technology initiatives. This position acts as a bridge between clinical operations and information technology, handling assessment, scoping, build, implementation, optimization, upgrades, change requests, enhancements, and ongoing maintenance. Day-to-day work includes system testing, issue resolution, troubleshooting, training, support during go-lives, and collaboration with physicians, nurses, hospital administration, and technical teams.

Key responsibilities

• Collaborate with the right stakeholders to define and improve clinical workflows across provider, nursing, front office, ancillary, lab, radiology, pharmacy, medication administration, and related ordering processes.
• Help design future-state workflows by applying both clinical and application knowledge.
• Educate clinicians on proper system usage and help create a positive experience with IT tools.
• Build and track key performance indicators for the assigned facility.
• Own the implementation and enhancement of assigned clinical applications, while also providing first- and second-level support to end users.
• Coordinate with internal teams and vendors on software upgrades, new functionality, and enhancements, including testing before release.
• Monitor project status, maintain progress updates, solve issues, and escalate risks when needed.
• Review applications, identify opportunities for improvement, and recommend practical changes.
• Investigate application and user issues, then work with users and vendors to resolve them effectively.
• Support and troubleshoot inbound and outbound interfaces.
• Define operational needs by analyzing functions, collecting information, and evaluating output requirements and formats.
• Create and maintain user-facing documentation such as job aids, provide help desk assistance, and train users.
• Maintain system procedures and update documentation as processes change.
• Represent clinical operations on committees and enterprise IT groups.
• Work with leadership to identify subject matter experts for project support.
• Handle additional duties as assigned.

Experience and education

The role prefers a bachelor’s degree in a related field. Candidates should have at least 2 years of relevant experience, including implementation, testing, and ongoing support of clinical applications. A minimum of 1 year of healthcare information technology consulting experience is required. Clinical workflow experience is also required. Cerner experience is strongly preferred. Experience as a licensed clinical worker or healthcare worker is an advantage, and ambulatory clinical workflow experience is especially relevant because the position supports ambulatory providers and clinicians.

Work style and expectations

This is a hands-on onsite role with weekly in-person rounding and end-user support. The ideal candidate is a self-starter who actively looks for ways to improve processes, adapts well to changing priorities, and communicates clearly with leadership, providers, and peers.

Compensation

The posted salary range is $107,000 to $117,000 per year.