Clinical Coordinator / PA

Role overview

Cambridgeshire Community Services NHS Trust is looking for an experienced, well-organised Band 4 Clinic Coordinator / Personal Assistant to join its Neurodevelopmental Skill Mix Team within the Community Paediatric Service in Huntingdon, England, United Kingdom.

This position is central to the smooth running of clinics and patient pathways. You will provide wide-ranging PA and administrative support to the clinical lead and clinicians, helping the service deliver efficient, high-quality patient care.

What you will do

• Provide personal assistant and administrative support to the Clinical Lead and wider clinical team.
• Plan and coordinate clinics, including appointment booking, room scheduling, and rota management.
• Handle referrals and patient pathways through electronic systems such as SystmOne.
• Prepare and manage clinical correspondence, including clinic letters and reports.
• Serve as a main contact for clinicians, patients, and outside agencies.
• Support the effective operation of clinics and pathways, including monitoring waiting times.
• Take minutes at meetings and assist with service meetings.
• Respond appropriately to patient questions, concerns, and complaints.
• Contribute to service improvement work and administrative projects.
• Supervise and support administrative colleagues.
• Keep records accurate and ensure communication across teams remains timely and clear.

Additional responsibilities

The post holder will also maintain patient records, manage referrals, coordinate clinic bookings and correspondence, and act as a communication bridge between clinical teams, administrative staff, and external stakeholders. The role calls for strong prioritisation, initiative, and the ability to work effectively in a busy environment. You will also contribute to service development, audits, administrative processes, and staff training.

Working expectations and conditions

This role requires strict confidentiality, compliance with governance policies, and a consistent focus on supporting a high-quality service. The employer notes that if a large number of applications are received, the vacancy may be closed at any time after 2 July.

About the employer

The Trust is rated Outstanding by the Care Quality Commission and provides innovative services across most of the east of England, helping people access care closer to home and live healthier lives. The organisation highlights its strong staff culture, high employee engagement, and commitment to development.

Contact for informal enquiries

Name: Katie Ashley-Burke
Job title: Clinical Lead
Email: katie.ashley-burke@nhs.net