Clinical Coordinator - Obstetrics Triage (Remote/Hybrid, Central Florida)

About the Role

Celebration Health & Wellness, a distinguished private practice specializing in Women’s and Children’s Health with over 20 years of experience in OBGYN and Pediatrics, is seeking a full-time Clinical Coordinator for Obstetrics Triage. This hybrid position requires residency within Central Florida and includes working remotely with an expectation to attend the office once a month. Our team values professionalism, collaboration, optimism, and a commitment to continual growth in delivering top-quality care.

Key Responsibilities

• Assess incoming patient calls and messages to determine clinical urgency and needs.
• Prioritize patient care by directing individuals to appropriate services such as same-day appointments, emergency interventions, or routine visits.
• Provide patient education and guidance under the supervision of healthcare practitioners.
• Handle an estimated volume of 75 calls daily related to obstetric care.
• Arrange follow-up visits, specialist referrals, and schedule treatments including iron transfusions and IV hydration for pregnancy-related conditions like hyperemesis.
• Maintain effective communication channels among patients, providers, and external medical entities.
• Diligently document and manage patient information to ensure availability for healthcare teams.
• Ensure timely submission of prenatal records to affiliated hospitals.
• Perform additional duties as delegated by management to support organizational efficiency.

Qualifications and Skills

• Residency within Central Florida is mandatory.
• Minimum of two years’ clinical experience within OB/GYN or equivalent healthcare settings.
• Strong foundational knowledge of obstetrics and gynecology, including medical terminology and basic clinical procedures.
• Excellent organizational, critical thinking, and clinical judgment abilities in fast-paced environments.
• Proficient interpersonal and teamwork capabilities to foster constructive relationships with patients and colleagues.
• Ability to effectively manage multiple priorities and maintain meticulous attention to detail.
• Advanced verbal and written communication skills in English.
• Experience using electronic medical records (EMR) and general computer literacy.
• High school diploma or GED is required.

Preferred Experience

• Multilingual, with strong preference for Spanish language skills.
• Background in patient triage, care coordination, and administrative healthcare functions.
• Prior employment in medical office or clinical practice settings.
• Knowledge of insurance verification and related administrative procedures.
• Familiarity with Athenahealth and/or Epic EMR platforms.
• Three or more years of customer service experience.
• Extensive use of medical terminology and computer skills in professional healthcare environments for three or more years.

Employee Benefits

• A collaborative and supportive team atmosphere.
• Opportunities for clinical skill enhancement within women’s health.
• Meaningful work impacting patient care daily.
• Competitive compensation including paid vacation, seven company holidays, health and dental insurance, 401k plan, uniform allowance, and additional benefits.