Client Onboarding Officer

About the role

Julius Baer is looking for a Client Onboarding Officer to join the COO Division in Singapore within the Client Onboarding team. The role focuses on assessing AML/KYC risk for standard and medium-risk client relationships booked in Singapore, and escalating higher-risk matters to Compliance in line with internal rules and procedures.

The position also involves advising employees and leadership on compliance matters, supporting compliance programme implementation, and carrying out assessments related to Know Your Customer and financial crime risk.

What you will do

• Review and approve onboarding for new client relationships and accounts across Individuals, Domiciliary Companies, Legal Entities, Financial Institutions, Trusts, Funds, and External Asset Managers, while ensuring adherence to the bank’s internal policies, procedures, and MAS 626 Notice and Guidelines.
• Evaluate source of wealth narratives and supporting evidence submitted for new-to-bank prospects and existing clients opening additional accounts.
• Assess the risk presented by opaque legal structures.
• Handle true matches identified during name screening for sanctions and other AML/CFT concerns during onboarding.
• Advise front-office employees on KYC/CDD-related issues.
• Provide guidance to management and local risk committees regarding the AML/CFT risk profile of client relationships.
• Support efforts to improve processes and maintain a strong focus on service quality and continuous enhancement.
• Assist senior management in ensuring onboarded client relationships remain compliant with regulations and internal requirements, helping manage operational, regulatory, and reputational exposure.
• Build and maintain effective working relationships with internal stakeholders including Front Office, Legal, Compliance, and Risk Management teams.
• Assess AML/KYC risk and approve or decline account-opening requests for standard and medium-risk client relationships; escalate higher-risk cases to Compliance where needed.
• Work with Head Office and overseas offices, especially Hong Kong, Dubai, and Thailand, to support account-opening decisions.
• Apply standards of honesty, integrity, due care, fair dealing, conflict management, competence, ongoing development, risk management, and legal/regulatory compliance.
• Ensure KYC/CDD matters are properly identified, assessed, and documented.
• If KYC/CDD requirements cannot be completed, prevent the relationship from being established and escalate suspicious activity or conduct promptly to AML Controls.
• Provide timely help and cooperation for requests for information from MAS or law enforcement agencies.

Profile

• At least 4 years of experience in KYC onboarding or AML, ideally within private banking.
• Solid understanding of private banking and wealth management.
• Strong knowledge of MAS 626 Notice and Guidelines.
• Good familiarity with private banking or trust structures.
• Experience preparing reports and strong Excel capability.
• Confident, well-organised, and able to manage competing priorities.
• Excellent communication and stakeholder-management skills.
• Able to handle multiple assignments at the same time.
• High sense of accountability and integrity.
• Strong analytical ability.
• Excellent spoken and written English; additional languages are an advantage.

Additional information

Rank applicable: AD.

The company emphasises valuing individuality, entrepreneurial thinking, empowerment, and creating value beyond wealth.

The job advertisement also notes that applicants may submit their full application through the company’s online tool and that additional career opportunities and job alerts are available via the company’s career pages.