City Head - POSP Channel Insurance

Role Summary

We seek an experienced and motivated professional to lead and expand the POSP (Point of Sales Person) distribution channel in a designated city. As a City Head and individual contributor, the role involves creating a robust network of POSPs who will drive insurance sales across life, general, and health domains.

Key Responsibilities

• Identify, recruit, and onboard new POSPs within the assigned city to broaden the distribution network.
• Manage the existing POSP network ensuring adherence to all regulatory and compliance standards.
• Drive business growth by achieving set monthly, quarterly, and annual sales targets through the POSP channel.
• Monitor POSP productivity, work to improve lead conversion rates, and ensure ongoing activation.
• Conduct training programs for POSPs covering product knowledge, sales techniques, and compliance requirements.
• Maintain ongoing engagement and provide sales and service support to optimize POSP performance.
• Serve as the primary contact for POSP-related communications and queries, and coordinate with internal teams including underwriting, operations, and claims.
• Analyze market trends and competitor activity to inform channel strategies.
• Prepare and deliver regular management information system (MIS) reports to leadership on channel performance metrics.

Required Skills and Competencies

• Comprehensive understanding of life, general, and health insurance products.
• Proven experience managing POSP, agency, or broker channels in insurance distribution.
• Strong networking capabilities and relationship-building skills.
• Sales-driven mindset with a focus on target achievement.
• Leadership qualities suitable for managing and supporting a dispersed sales network.
• Excellent communication and presentation skills in the local language.

Eligibility Criteria

• Graduate degree is required.
• Minimum 5 years of relevant experience in insurance distribution or channel sales.
• Prior experience in managing POSP or agency channels within insurance is desirable.
• Deep knowledge of the local market dynamics in the city of operation.

Performance Metrics

• Number of POSPs recruited and actively engaged.
• Premium generation through the POSP sales channel.
• POSP productivity measured as policies sold per POSP.
• Retention and ongoing engagement levels of POSPs.
• Achievement of revenue targets set for the channel.

Compensation and Benefits

• Competitive fixed salary supplemented with performance-based incentives.
• Reimbursement for conveyance expenses.

Why Join Upon

• Participation in the rapidly growing insurance sector with substantial career growth potential.
• Opportunity to work with a forward-thinking, technology-driven organization.
• Gain entrepreneurial experience by managing channel growth with autonomy and ownership.