Chief Administrative Officer

About the Organization

PRINTING United Alliance is a major national trade association for the graphic arts sector, representing an industry with roughly one million workers and supporting thousands of member organizations. Its work spans advocacy, industry research, education, and networking, helping members strengthen their expertise, efficiency, growth, and profitability.

The organization is growing quickly, with an expanding membership base, broader member services, and a media division that manages multiple brands across print magazines, events, email newsletters, websites, research, and video.

Employees are given the chance to work as part of a collaborative and highly engaged team in a fast-changing industry.

Role Overview

The Chief Administrative Officer is a senior leadership position responsible for leading the organization’s core administrative and operational areas: Finance and Accounting, Human Resources, Information Technology, and Legal. The role is centered on operational excellence, financial responsibility, organizational effectiveness, and alignment with the strategic goals of PRINTING United Alliance.

The CAO works closely with the Chief Executive Officer and other senior leaders to improve performance, streamline internal operations, and support long-term growth across the Alliance’s programs, services, and member engagement efforts.

This is a remote role based in the United States, and the working schedule must align with Eastern Standard Time business hours.

Key Responsibilities

Lead the organization’s strategic and operational direction in partnership with the CEO and senior leadership team.

• Turn strategic priorities into practical operating plans and ensure coordination across departments.
• Advance organizational scalability, effectiveness, and ongoing process improvement.
• Oversee financial planning, budgeting, forecasting, reporting, controls, compliance, and risk management.
• Work with Finance leadership to support revenue growth, cost discipline, and long-term financial health.
• Guide HR strategy across recruiting, employee engagement, performance management, succession planning, and workplace culture.
• Promote an inclusive, high-performing, mission-aligned environment while ensuring employment-law compliance.
• Direct IT strategy to strengthen efficiency, security, infrastructure, enterprise systems, and digital transformation.
• Ensure technology investments and system capabilities support organizational goals and member needs.
• Oversee legal matters, contract management, and regulatory compliance.
• Partner with internal and external counsel to reduce risk and maintain adherence to applicable laws and standards.
• Track performance measures across departments and improve workflows and cross-functional collaboration.
• Identify and implement operational changes that increase efficiency and effectiveness.
• Coach, mentor, and develop senior leaders in Finance, HR, IT, and Legal.
• Build leadership depth and continuity while encouraging accountability, transparency, and results-oriented performance.
• Follow company policies and procedures and carry out other duties as assigned by the manager.

Qualifications

Applicants should bring strong senior-level leadership experience and the ability to oversee several corporate functions at once.

• A bachelor’s degree in Business Administration, Finance, or a related discipline is required; an MBA or another advanced degree is preferred.
• 10–15+ years of progressive leadership experience, including senior operational oversight.
• Direct experience managing multiple business functions such as Finance, Human Resources, IT, and Legal.
• Strong financial understanding, including budgeting and organizational planning.
• Proven success leading complex organizations and driving operational change.
• Preferred experience in associations, nonprofit organizations, or member-focused industries.
• Helpful background in printing, manufacturing, or related sectors.
• Experience working with boards of directors and governance frameworks is preferred.
• Strong capabilities in strategic execution, operational leadership, financial and business judgment, change management, communication, stakeholder engagement, integrity, and sound decision-making.

Benefits

The role includes a competitive salary and a full benefits package designed to support employee well-being and long-term success.

• Medical, dental, and vision coverage
• Company-paid life insurance and disability insurance
• Flexible paid time off and paid holidays
• 401(k) plan with a generous company match
• Additional employee benefits

Equal Opportunity and Workplace Values

The organization is committed to creating a workplace built on belonging and inclusion, where employees feel respected, valued, and empowered to succeed. Hiring decisions are made based on qualifications, merit, and business needs.

Employment decisions are made without discrimination based on race, religion, color, age, gender including pregnancy, childbirth, or related medical conditions, marital or parental status, sexual orientation, gender identity or expression, ancestry, national origin, citizenship, political affiliation, veteran status, disability, or any other protected characteristic.

Application Instructions

Qualified candidates should send a resume and cover letter that highlight relevant experience, leadership background, and interest in the position to the hiring team.