Channel Account Manager I - EMEA

Role overview

Huntress is hiring a Channel Account Manager to support its expanding EMEA business from a remote location in Ireland. This position reports to the Manager, Channel Account Management and plays a key role in strengthening customer and partner relationships after the sale.

The compensation for this role includes a base salary of €54,600, with on-target earnings of €91,000, plus equity.

About Huntress

Huntress is a fully remote global organization focused on removing barriers to cybersecurity. Built by former NSA cyber operators in 2015, the company delivers enterprise-grade, fully owned and managed security products at a price point designed to be accessible. Its technology is paired with an in-house Security Operations Center, helping protect millions of endpoints and identities around the world.

What you'll be doing

This role is centered on customer success, partner engagement, renewal support, and expansion efforts across the EMEA region. The Channel Account Manager will work with both customers and reseller partners to improve adoption, satisfaction, and long-term loyalty.

You will collaborate closely with sales and marketing to create practical, creative programs that help customers get more value from Huntress through education, training, and enablement. The role is highly visible and directly contributes to business outcomes through retention, expansion, and customer experience.

Key responsibilities

• Act as a trusted advisor to customers by recommending solutions that improve user satisfaction, adoption, and overall service quality.
• Develop and sustain strong relationships with several stakeholders inside each assigned account.
• Support team objectives tied to retention, growth, and customer satisfaction.
• Find new and creative ways to engage customers and strengthen their connection to the platform.

Experience and requirements

The ideal candidate brings at least 2 years of experience in customer success, partner success, account management, or direct/partner sales, preferably in the mid-market segment or below. Prior exposure to SaaS is important, and cybersecurity experience is especially valuable.

Comfort with HubSpot or similar CRM tools is expected. The role suits someone who enjoys working with both customers and partners, moves quickly, and gets things done efficiently.

Benefits and perks

• Fully remote work arrangement.
• Home office setup reimbursement of €480 for new starters.
• Generous personal leave.
• Monthly digital reimbursement of €111.
• Travel to the United States 1 to 2 times per year for company events.
• Pension support.
• Access to BetterUp for coaching and professional growth.

Inclusion and accommodation

Huntress promotes an inclusive workplace where people are respected, heard, and empowered to show up as themselves. The company does not discriminate on the basis of race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other protected characteristic.

If you need a reasonable accommodation for an application, interview, pre-employment test, or other step in the hiring process, inquiries should be sent to accommodations@huntresslabs.com. Questions unrelated to accommodation will not be answered through that inbox. For concerns about personal data privacy, applicants should refer to the company privacy page.