CCTV Operator, Four Seasons Red Sea

About Four Seasons

Four Seasons is built around its people. The company brings together individuals who want to keep improving, aim higher, and treat colleagues with the same respect and care they expect in return. Across the world, the team creates memorable experiences for guests, residents, and partners through a culture centered on luxury delivered with sincerity and warmth.

The brand’s goal is to make every interaction feel welcoming, familiar, and respectful. Whether someone is working with, staying with, living with, or visiting Four Seasons, the aim is to leave a lasting positive impression. The company believes life becomes richer when people genuinely connect with one another and with the world around them.

About the Location

The Red Sea is set to become one of the region’s leading luxury beachfront destinations. It spans natural islands and lagoons across 200 km of coastline on the western side of Saudi Arabia, between Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the central hub of the development, which will include a yacht marina, lifestyle and leisure facilities, retail space, an 18-hole golf course, and more.

The destination is being developed with sustainability at its core. Planning has been guided by marine spatial modeling to reduce environmental impact and limit over-tourism while still delivering a premium travel and lifestyle experience. Renewable energy will support the destination, and only a small part of the islands will be developed, with large conservation zones preserved. The resort is planned to feature about 149 rooms and suites with uninterrupted views of white sand beaches and clear waters, plus six restaurant and lounge venues, event and meeting areas, a marine discovery centre, a Kids for All Seasons space, a full-service spa with hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults.

Role Overview

The CCTV Operator will be part of the pre-opening team at Four Seasons Resort Red Sea and will help maintain a secure, discreet, and service-oriented environment. The role focuses on active surveillance, incident response, accurate reporting, and close coordination with security and other hotel departments.

Key Responsibilities

• Keep a constant watch over CCTV feeds and other surveillance systems to help protect guests, employees, and hotel property.
• Identify and escalate suspicious activity, safety concerns, or security breaches as they happen.
• React quickly to security alarms, system notifications, and emergency alerts.
• Record incidents, observations, and equipment activity clearly in logs and reports.
• Work closely with Security, Engineering, Front Office, and other teams during incidents or emergencies.
• Operate, manage, and troubleshoot CCTV, access control, alarm, and recording systems.
• Carry out regular checks to confirm cameras are working correctly, positioned properly, and recording as required.
• Report technical faults, blind spots, or system issues to Engineering and Loss Prevention without delay.
• Access and review recorded footage for investigations, incident follow-up, or legal use.
• Store surveillance recordings securely and in accordance with company rules, privacy requirements, and data protection laws.
• Protect the confidentiality of surveillance material and internal investigations at all times.
• Assist with emergency response procedures, including fire incidents, medical situations, and evacuations.
• Observe crowd flow, entry points, and high-risk areas during events and VIP arrivals.
• Follow hotel, brand, and government security standards consistently.
• Stay alert, composed, and professional throughout every shift.

Requirements

• At least 1 year of experience in CCTV monitoring or a security control room, ideally in a luxury hotel or resort.
• Good communication and interpersonal abilities, with the confidence to coordinate across departments.
• Willingness to work rotating shifts, including nights, weekends, and public holidays.
• Ability to stay calm during pressure and respond appropriately in emergencies.
• Strong attention to detail and practical problem-solving skills.
• Strong written and spoken English.
• Ability to handle multiple tasks in a busy, fast-moving environment.
• High standards of integrity, discretion, and professionalism.
• CPR, First Aid, and Fire Safety certification is preferred.

Eligibility

In support of Saudi nationalization initiatives, applications from Saudi nationals are strongly encouraged, especially from candidates who are motivated by hospitality, safety, and service excellence.

What to Expect

• Accommodation provided by the hotel.
• Transport provided by the hotel.
• Three meals per day.
• Competitive pay and benefits.
• Medical insurance coverage.
• 30 days of annual leave.
• Access to high-quality training and development opportunities.
• A dynamic and inclusive workplace.
• The chance to join a prestigious pre-opening team in one of the region’s most exciting destinations.

Additional Information

This is a full-time, onsite role based in Saudi Arabia. The position is part of a pre-opening luxury resort environment where safety, discretion, and exceptional guest service are central to daily operations. No vacancy count, start date, or application deadline was specified.