Career Advancement Officer – CAP Services

About the Employer

Vrinda International is a recruitment consultancy focused on hiring support and career growth solutions. The organisation supports job seekers with Career Advancement Program (CAP) services such as resume development, LinkedIn profile enhancement, interview preparation, career guidance, and personal branding.

Role Summary

This is an office-based full-time role in Chandigarh for a motivated Career Advancement Officer who can guide candidates, understand their career goals, suggest the right CAP services, and turn enquiries into paying customers. The role suits someone who enjoys people-facing work, communicates well, and is genuinely interested in helping candidates progress in their careers.

Key Responsibilities

• Hold one-on-one career discussions with candidates at the office or in scheduled online meetings.
• Learn about their career objectives, job search hurdles, and professional background.
• Review resumes, LinkedIn profiles, interview preparedness, and overall employability.
• Offer practical advice on how candidates can improve their career prospects.
• Suggest CAP services that match each candidate’s needs.
• Use a consultative approach to convert enquiries into paid customers.
• Work toward monthly revenue and conversion goals.
• Promote relevant career services that improve candidate outcomes.
• Handle leads from CRM, website enquiries, social media, walk-ins, and referrals.
• Follow up promptly through calls, emails, and WhatsApp.
• Keep candidate interaction records accurate and updated in the CRM.
• Work with internal delivery teams to ensure services are completed on time.
• Track service quality and candidate satisfaction throughout the process.
• Respond to candidate queries until the service engagement is successfully completed.
• Build long-term relationships with candidates and encourage referrals, testimonials, and repeat business.
• Create a positive customer experience at every stage of the candidate journey.

Eligibility and Experience

• Any graduate can apply.
• 1 to 2 years of experience in counselling, recruitment, inside sales, education consulting, tele-sales, or career consulting is preferred.
• Strong spoken and written English communication skills are required.
• Good interpersonal ability and persuasion skills are important.
• Applicants should be comfortable working in a target-focused environment.
• Familiarity with CRM tools and digital communication platforms is expected.

Preferred Skills

• Consultative selling
• Career counselling
• Recruitment process knowledge
• Resume writing fundamentals
• LinkedIn profile optimisation
• ATS awareness
• Customer relationship management

Performance Measures

• Monthly revenue achievement
• Number of career consultations completed
• Conversion rate from consultation to payment
• Lead follow-up completion rate
• Customer satisfaction score
• Referrals and testimonials generated

Compensation and Growth

The salary offered is ₹12,000 to ₹15,000 per month, depending on experience and interview performance. The role also includes performance-based incentives, along with opportunities for career growth, ongoing learning, and professional development.

Work Location and Schedule

The job is based in Chandigarh at the company office. Candidates must be willing to work from the office during standard business hours.

Why This Role May Appeal to You

• Chance to make a meaningful difference in candidates’ careers.
• Performance-oriented environment with incentive opportunities.
• Exposure to recruitment, HR consulting, and career advisory work.
• Regular learning and development support.
• Clear advancement opportunities based on performance.
• Supportive and collaborative team environment.