Care Management Scheduler

About the Employer

The hiring organization operates in healthcare services. This opportunity is presented by Resonance CX Partners, which focuses on connecting experienced professionals with roles that align with their values. Resonance CX Partners is not a staffing agency and does not employ candidates for this position; instead, it identifies and validates openings directly with customer-centric organizations.

Why This Role May Appeal to You

• Pay can reach up to $19 per hour
• Medical, dental, and vision coverage are included in the health benefits package
• Paid time off is flexible so work and life can be balanced more easily
• Training and professional development opportunities are available
• You will join a collaborative team environment centered on patient care
• The position offers the opportunity to contribute meaningfully to patient health and engagement

Job Summary

As a Care Management Scheduler, you will contact eligible patients, explain how care management programs can help them manage chronic conditions, confirm coverage details, and keep patient records accurate. The role requires clear, compassionate communication and close coordination with internal teams and healthcare providers to ensure patients receive consistent support.

Key Responsibilities

• Reach out to eligible patients and walk them through the value of care programs designed for chronic condition management
• Check patient eligibility and verify insurance information
• Keep documentation of patient conversations current, accurate, and complete
• Communicate in a polished, empathetic manner that helps establish patient trust
• Work with internal departments and healthcare providers to support smooth patient service delivery

Required Qualifications

• Previous experience in a healthcare environment is preferred
• Comfort using basic computer tools and performing data entry tasks
• Strong troubleshooting ability and the capacity to juggle multiple tasks
• Excellent spoken and written communication skills
• Ability to work independently in a remote setting

Preferred Qualifications

• Positive, collaborative team-oriented attitude
• Successful completion of a background check and drug screening

Additional Information

Candidate privacy and equal opportunity hiring are emphasized. The employer and its partners are expected to maintain a fair, transparent, and secure recruitment process. If any employer involved does not follow these standards, candidates are encouraged to report it.

This role is not being filled by the publisher as an Employer of Record. The publisher’s function is to connect qualified candidates with the employer offering the position.

Industry: Healthcare Services