Car Rental Officer

Job Overview

This role is exclusively open to Saudi nationals residing in Riyadh and requires prior experience in car rental services. The position demands delivering professional rental services and maintaining adherence to company policies and traffic regulations.

Key Responsibilities

• Provide professional car rental services to customers.
• Clearly explain rental terms, conditions, and contracts to clients.
• Prepare rental contracts and input data into the approved system.
• Verify driving licenses and identification to ensure compliance with requirements.
• Manage vehicle handover and return using standardized forms and document vehicle condition.
• Monitor car return schedules and coordinate with customers as necessary.
• Collect payments and issue invoices in line with company policies.
• Handle customer complaints and escalate to management if needed.
• Adhere strictly to company regulations and traffic safety instructions.

Qualifications and Experience

• Minimum of one-year experience in the car rental industry.
• Valid driving license.
• Familiarity with basic rental contract procedures and traffic laws.
• Previous experience with car rental company systems is preferred.

Required Skills

• Excellent communication skills and customer service aptitude.
• Capability to perform upselling of insurance and additional services.
• Ability to work under pressure and adapt to shift-based schedules.
• Strong attention to detail and accuracy.
• Proficient in computer use and electronic systems.
• Professional appearance and workplace discipline.

Job Benefits

• Fixed salary plus commissions and performance incentives.
• Shift-based working hours.
• Training on company-approved rental systems.
• Opportunities for professional development and promotion.
• Professional work environment.