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Call Centre BPO Executive
Chennai, Tamil Nadu, India · Full Time
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- Experience
- Any
- Salary
- INR 15,000 – INR 20,000 / month
- Openings
- 1
- Posted
- 3 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
This role involves managing both outbound and inbound communications with customers and patients. It requires providing detailed service information, answering inquiries, and arranging appointments efficiently.
Key Responsibilities
- Making outbound calls and handling incoming calls from clients and patients.
- Communicating service details clearly and responding to customer questions.
- Scheduling appointments and conducting follow-ups with customers.
- Maintaining accurate records of calls and updating customer information within the system.
- Dealing with customer issues professionally, escalating them when necessary.
- Meeting daily targets for calls and follow-ups.
Work styles they’re looking for
Effective Communication
Problem Solving
Customer Communication
Issue escalation
Professionalism
target oriented