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Call Centre BPO Executive
Mumbai, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 25,000 – INR 35,000 / month
- Openings
- 1
- Posted
- 7 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Any graduate with strong written English skills; freshers are eligible to apply.
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
M/S Optera Technologies is hiring for a Call Centre BPO Executive to be based in Airoli, Navi Mumbai. This role involves handling customer inquiries and complaints efficiently to maintain high levels of customer satisfaction.
Key Responsibilities
- Respond promptly to various customer questions and concerns.
- Deliver accurate information and provide timely, effective solutions.
- Keep meticulous records of customer communications and feedback details.
- Work closely with other internal departments to manage and resolve complex issues that require escalation.
- Strive to uphold excellent service standards during every customer interaction.
Qualifications and Skills
- Applicants must have completed any undergraduate degree.
- Fresh graduates are encouraged to apply.
- Strong written communication abilities in English are essential.