Call Center Recruiter / HR Generalist

About the Company

Frontline Call Center is expanding its remote call center operations, delivering customer support services across various business sectors. We are seeking an enthusiastic and structured HR Generalist/Recruiter to support our growing recruitment needs.

Location Requirement

Candidates must reside in one of the following states: Utah, Texas, North Carolina, South Carolina, Georgia, Virginia, or Florida.

Role Overview

The HR Generalist/Recruiter will oversee the complete recruitment cycle for call center roles including customer service representatives, team leads, and support personnel. This is ideal for individuals who excel in high-volume recruitment settings and are passionate about matching candidates with suitable opportunities.

Key Responsibilities

• Identify and evaluate candidates for various call center positions.
• Manage job postings across multiple platforms including Indeed and ZipRecruiter.
• Conduct preliminary phone and video interviews to determine candidate suitability.
• Arrange and coordinate interviews with hiring managers.
• Maintain organized records of candidates and track application status.
• Assist with new hire documentation and onboarding processes.
• Develop a continuous stream of qualified candidates to meet hiring demands.

Required Qualifications

• At least one year of experience in recruiting or managing high-volume hiring, preferably in call center or customer service sectors.
• Five years of experience in HR support roles.
• Proficiency with HR software such as BambooHR or equivalent.
• Excellent communication and organizational abilities.
• Able to handle multiple open positions and candidate pools simultaneously.
• Knowledge of applicant tracking systems and job board management.
• Self-motivated with the capability to work independently with minimal guidance.

Benefits and Work Environment

• Flexible working hours to accommodate different schedules.
• Supportive team environment fostering collaboration.
• Competitive benefits package.