Business Operations Associate

About the role

We are seeking a Business Operations Associate to contribute to projects spanning the entire business. This position suits an early-career professional with a commercial mindset, strong organization skills, and a startup-style approach who enjoys moving quickly, working hands-on, and gaining exposure to many parts of a growing fashion business.

Every day will look different. You will partner closely with the founders and leadership team while taking ownership of initiatives across the company.

We are looking for someone naturally curious, eager to learn, and comfortable figuring things out as they go. If your instinct is to understand how things work, improve them, and take responsibility, you will likely fit well with the way we operate.

How we work

Our approach is built on speed, initiative, and practical problem-solving rather than waiting for a formal process to already exist. We focus on understanding what is performing well, what needs improvement, and where our systems and workflows can be strengthened over time.

As a small, closely connected team, we value attention to detail and pride in the quality of our work. This role offers direct exposure to the wider team and founders, creating opportunities to learn quickly, own meaningful work, and make a real impact.

Responsibilities

You will support business operations, cross-functional projects, and day-to-day execution across several areas of the company.

• Provide support to the founders and leadership team on projects that cut across multiple functions.
• Take charge of special projects and see them through to completion.
• Help prepare reports, presentations, and business analysis materials.
• Support communication and project coordination across different departments.
• Spot opportunities to improve processes and assist with rolling out better systems.
• Coordinate retail operations and initiatives related to stores.
• Support the planning, logistics, and execution of campaigns and photoshoots.
• Assist with launches, events, activations, and other projects as needed.
• Handle administrative and office-related tasks that keep the business operating smoothly.
• Work with vendors, retailers, contractors, and other external partners.
• Provide broad operational support across teams and step in wherever help is needed.

Requirements

• At least 1–2 years of experience in operations, business, administration, project management, or a closely related role, or equivalent practical experience.
• Comfort using tools and systems, including strong ability with Google Sheets and a quick learning curve for new platforms.
• Excellent organization and attention to detail, with the ability to manage several priorities and deadlines at once.
• Strong analytical thinking and problem-solving ability, with confidence working through challenges independently.
• A commercially aware mindset and genuine interest in how businesses operate and the business impact of decisions.
• Ability to work well in uncertain or changing situations and take ownership without needing step-by-step direction.
• Proactive, practical, and solution-oriented, with a strong sense of accountability.
• Clear written and verbal communication skills, plus a collaborative style suited to cross-functional teamwork.
• Adaptable and resourceful, with enthusiasm for learning, solving problems, and contributing wherever needed.
• A degree in Business or a related discipline is preferred.
• Background in a fast-moving startup, consumer brand, agency, or retail setting is an advantage.

Why join

You will join a globally recognized brand with an engaged community and work closely with a small, committed team during an important growth stage.

This is a rare chance to work directly with the founders and gain visibility into every part of building and scaling an international fashion brand. The environment is fast-paced and collaborative, and it values initiative, strategic thinking, and meaningful contribution.

Application details

Applicants may submit their application through LinkedIn and/or email a CV along with a short 60-second video explaining what they would bring to the role to work@withjean.com.au.