Business Development Manager - Udyog Plus Direct Marketing

About the Role

We are looking for a driven and skilled Business Development Manager to lead the growth of our Udyog Plus segment, focusing on SME and insurance sales. This position involves fostering relationships with small and medium enterprises and business owners to offer customized insurance solutions that meet their protection and financial requirements.

Key Responsibilities

• Source and develop new SME and business-owner relationships to increase insurance sales.
• Strategize and implement business development plans to grow the Udyog Plus client base.
• Generate leads by networking, leveraging referrals, partnering with industry associations, and conducting market outreach.
• Meet set targets related to premiums, policy issuance, and acquiring new customers.
• Establish and maintain strong connections with SMEs, business owners, and corporate leaders.
• Assess customer needs and propose appropriate insurance and protection plans.
• Ensure excellent customer engagement, satisfaction, and loyalty.
• Spot new business prospects and emerging market segments.
• Analyze industry trends, customer behaviors, and competitive practices to identify growth avenues.
• Collaborate with sales, product, operations, and support teams to assure seamless customer experiences.
• Deliver exceptional service and support to the existing client base.
• Promote customer retention, cross-selling, and referral opportunities.

Eligibility & Experience

Applicants must have graduated in any discipline; an MBA or postgraduate degree is preferred. Prior experience in SME/MSME sectors, insurance, banking, financial services, or related fields is advantageous.

Required Skills and Competencies

• Exceptional communication and presentation abilities.
• Strong negotiation skills and interpersonal aptitude.
• Expertise in relationship and stakeholder management.
• Analytical thinking and proficient problem-solving techniques.
• Capability to work both independently and as part of a team.
• Customer-focused and consultative sales approach.
• Result-oriented mindset with dedication to meeting business goals.
• Knowledge of SME ecosystems and business insurance solutions is favorable.

Key Performance Indicators (KPIs)

• Acquisition of new SME and business customers.
• Achievement of premium targets and revenue goals.
• Effectiveness in converting leads.
• Customer retention and policy persistency.
• Cross-selling and upselling effectiveness.
• Market penetration and business expansion.
• Delivery of excellent customer satisfaction and service quality.

Preferred Candidate Profile

• Well-established network within the SME/MSME community.
• Passionate about sales, business growth, and managing customer relationships.
• Self-driven, entrepreneurial spirit, and focused on performance.
• Thrives in a dynamic, fast-paced, target-oriented environment.