Business Development Executive - Qatar Market

About SkyBook Global™

SkyBook Global™ specializes in Travel BPO services, delivering innovative outsourcing and consulting solutions tailored to the travel and tourism sectors. Their expertise spans travel accounting, call center operations, audits, digital marketing, and web development, aimed at improving productivity and reducing costs for clients. The company is headquartered in Kozhikode, India with a growing focus on the Qatar market.

Key Responsibilities

• Identify and cultivate new business opportunities within Qatar by generating leads, prospecting, and developing sales strategies tailored to regional needs.
• Maintain an in-depth understanding of all SkyBook Global™ services and communicate their value effectively to potential clients.
• Conduct high-volume outreach efforts through cold calls, email campaigns, digital networking, and follow-ups while upholding excellent customer service.
• Drive sales by tailoring outsourcing and consulting solutions to meet the specific demands of the Qatar travel industry.
• Establish and nurture long-term relationships with clients including travel agencies, airlines, and tour operators in Qatar to ensure sustained satisfaction and retention.
• Handle client complaints professionally and resolve issues following organizational policies.
• Manage leads, client data, and sales activities diligently using CRM platforms to maintain a healthy sales pipeline.
• Assist in contract preparation and coordinate with internal teams to ensure smooth service delivery.
• Respond to online inquiries and sales calls promptly to capitalize on digital business opportunities.
• Apply strong negotiation techniques to cross-sell and upsell services, maximizing revenue within the Qatar travel market.
• Conduct market research to track trends and competitor activities, leveraging insights to craft strategic sales approaches.

Qualifications and Preferred Skills

• Bachelor’s degree in Business Administration, Marketing, Sales, or a similar discipline.
• Fluent written and spoken English; Arabic proficiency is a valuable asset.
• Previous experience in travel, tourism, BPO, outsourcing, or aviation sectors is advantageous.
• Proven track record in business development, client acquisition, or sales preferably within related industries.
• Good understanding of Qatar’s business environment and travel industry dynamics.
• Proficient in Microsoft Office and CRM tools such as Salesforce, Zoho CRM, or HubSpot.
• Excellent interpersonal, negotiation, and organizational skills with strong attention to detail.
• Self-driven, target-oriented with the capability to work independently and collaboratively under time constraints.
• Experience in B2B sales, especially in international markets including the GCC region, is preferred.
• Flexibility to align work hours with Qatar business timing and willingness to engage in long-term client relationships.