Business Development and Sales Manager - USA & Canada Operations

Overview

Thoughtful is a seasoned branding, design, web, and digital growth agency with over 12 years of expertise, supporting 200+ companies through more than 600 projects in the USA, Canada, and India. We are dedicated to crafting customized strategies that align with business objectives and deliver measurable outcomes, drawing on strong industry experience in sectors such as manufacturing, services, education, healthcare, IT, and construction.

Role Summary

We are expanding our team and looking for a driven Business Development and Sales Manager to spearhead growth in the USA and Canadian markets. This full-time, remote position based in Hyderabad involves identifying prospects, engaging clients, providing tailored digital marketing and branding solutions, and managing complete sales cycles to convert leads into lasting partnerships.

Primary Duties

• Identify and research potential clients in the USA and Canada requiring digital marketing, branding, design, and web services.
• Initiate contact using cold calls, emails, and social media outreach to generate leads.
• Assess client needs and challenges to propose Thoughtful’s solutions accordingly.
• Present compelling pitches and negotiate terms effectively to close deals.
• Maintain comprehensive CRM updates reflecting client interactions and sales progress.
• Serve as a consistent point of contact throughout client engagements to ensure satisfaction and foster long-term relationships.
• Work closely with internal teams post-sale to guarantee successful delivery and client retention.
• Manage the entire sales pipeline, consistently meeting or surpassing sales targets on a monthly, quarterly, and annual basis.

Required Qualifications and Experience

• Bachelor’s degree in Marketing, Business Administration, or International Business; MBA or postgraduate degree in Marketing is preferred.
• 4 to 5 years of proven experience in business development and sales within digital agencies specializing in branding, design, or digital marketing.
• Excellent verbal and written English communication skills, with a USA accent being advantageous.
• In-depth knowledge of digital marketing, branding strategies, and web-related services.
• Proficiency in CRM platforms such as Zoho or equivalent tools for managing pipelines.
• Ability to independently drive sales initiatives in fast-paced settings.
• Demonstrated success in achieving sales targets and closing client deals.

Compensation and Benefits

• Monthly base salary of INR 40,000.
• Additional performance-based incentives and commissions tied to sales achievements.
• Mobile and conveyance expenses reimbursed based on actual costs.
• Opportunity to collaborate with an international creative team and access ongoing professional development.

Additional Information

• Work Schedule: Monday through Saturday aligned with USA/Canada business hours (9:00 a.m. to 6:00 p.m.).
• Travel Requirements: Occasional travel within India for meetings and events.
• Equipment Requirements: Personal motorcycle and laptop are necessary for daily activities and client visits.